Claim Assistant - In Office - Carson City
About The Position
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are seeking a detail‑oriented Claim Assistan t to join our Carson City, NV office. This is a 100% in‑office role supporting a busy, fast‑paced claims environment and a team of three or more adjusters. If you thrive in a structured setting, enjoy staying organized, and want a role where accuracy and efficiency make a real impact, this is an excellent opportunity. This position focuses on clerical and administrative support for our claims team, including new claim setup, appointment scheduling, medical provider coordination, document management, and processing medical bills. Bilingual Spanish skills are helpful but not required.
Requirements
- Strong organizational skills and the ability to manage tasks in a fast‑paced office environment.
- Comfort handling high‑volume clerical work with accuracy and attention to detail.
- Excellent verbal and written communication skills.
- Ability to operate general office equipment and multitask across systems.
- Reliability, initiative, and the ability to work with minimal direct supervision.
- Commitment to confidentiality and professionalism.
- Strong teamwork and customer service mindset.
- Reliable, predictable attendance during business hours.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
Nice To Haves
- Bilingual in English and Spanish. — highly valued for communicating with claimants, employers, or vendors, but not required.
- Experience supporting a high‑volume claims desk.
- Knowledge of medical terminology.
- Associate degree or two years of related business/office experience.
Responsibilities
- Activate new claims and ensure files are set up accurately in the claim system.
- Schedule appointments and coordinate with medical providers.
- Process, code, and route incoming medical bills.
- Scan, attach, and organize electronic documents within claim files.
- Assist adjusters with diary management and document queues.
- Provide general clerical support to maintain workflow efficiency for a high‑volume team.
Benefits
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth : Internal training and advancement opportunities
- Culture : A supportive, team-based work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
