Claim Analyst III

AIG • Jersey City, NJ

1d • $56,000 - $91,000 • Onsite

About The Position

As a Claim Analyst III, you will be responsible for handling all aspects of third-party EPL/Professional Liability/D&O claims from inception through conclusion brought against insureds. How you will create an impact Focused on Employment Practices Liability, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling. You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral. You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling. In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

Requirements

• Bachelor’s Degree or equivalent required.
• Multi-state adjuster licenses and/or JD preferred.
• Strong knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines.
• Specialist knowledge of Employment Practices Liability technical claims topics.
• At least some experience in negotiation, mediation, and arbitration.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

Nice To Haves

• Multi-state adjuster licenses and/or JD preferred.

Benefits

• In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview.
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level