CIVIL RIGHTS COMPLIANCE MANAGER
About The Position
DES is seeking an experienced and highly motivated individual to join our team as a Civil Rights Compliance Manager with the Office Of Equal Opportunity (OEO). This position assists the Administrator in directing and coordinating the OEO and plays a key role in ensuring compliance with civil rights laws and policies to prevent discrimination and promote equal opportunity across programs and services. This position oversees complaint investigations and compliance audits, and leads staff training, while advising leadership on Equal Employment Opportunity (EEO) principles and complex compliance matters. The role supports compliance with key federal mandates, including the Workforce Innovation and Opportunity Act (WIOA), Limited English Proficiency (LEP), Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and the National Voter Registration Act (NVRA). This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meetings of expected performance measures.
Requirements
- Principles of supervision, personnel administration and organizational management (counseling, motivating, goal setting, and recommending personnel actions affecting staff).
- In depth knowledge of federal, state and local EEO laws and legislation pertaining to Titles VI and VII of the Civil Rights Act of 1964, the Americans with Disabilities Act , the Age Discrimination in Employment Act of 1973, the Workforce Innovation and Opportunity Act, the National Voter Registration Act, and compliance reporting.
- Workplace policies, procedures, and institutional barriers to equality.
- Familiarity with fact-finding, evidence collection, analysis techniques, and reporting methodology.
- Understanding of state personnel rules, DES program requirements, and administrative processes.
- Excellent verbal and written skills for drafting reports, policies, and providing training.
- Expertise in conducting, analyzing, and documenting workplace investigations into department activities including differentiating between direct and circumstantial evidence, conditions, criteria, cause, effect, and developing recommendations.
- Strategic planning, project management, and establishing performance measures.
- Management and supervision of subordinates.
- Work management including planning, analytical research, decision making, and organizational skills.
- Training requirements and techniques.
- Establishing and maintaining interpersonal relationships.
- Mediation and negotiation.
- Ability to work effectively with diverse groups, stakeholders and all levels of management.
- Exercise sound, independent judgment in a highly confidential environment, identifying issues, developing fully supported recommendations, and action items for implementation of recommendations.
- Analyze and produce administrative data, such as statistical analyses, annual reports, financial reports, and other various records and reports.
- Ability to manage multiple projects, prioritize tasks, and align procedures with organizational goals while working effectively both independently and as part of a team.
Nice To Haves
- Supervisory experience and the ability to lead and guide staff; extensive knowledge and experience in Civil Rights laws, regulations and compliance requirements; Human Resources policies and practices.
Responsibilities
- Supervise staff and provide guidance on civil rights laws and EEO principles.
- Develop and deliver training on federal and state civil rights programs, including Titles VI & VII, WIOA, LEP, ADA, Section 504, and NVRA.
- Lead department initiatives and monitoring efforts to ensure compliance with federal mandates. Advise management on legal requirements and train employees on anti-discrimination, diversity, and harassment policies.
- Analyze program data to identify potential discrimination, monitor adherence to equal opportunity standards, and maintain communication with internal teams. Serve as liaison with regulatory agencies, including the U.S. Equal Employment Opportunity Commission (EEOC), U.S. Department of Justice (USDOJ), U.S. Department of Labor (USDOL), U.S. Department of Homeland Security (USDHS), and Arizona Attorney General’s Offices, and manage external audit inquiries.
- Prepare investigative reports and provide guidance to leadership on legislative changes, program risks, and EEOC responses. Assist with mediations and negotiated settlements agreements.
- Conduct impartial investigations into discrimination, harassment, and retaliation allegations. Review staff findings, exercise judgment, and represent the department as needed.
- Develop and oversee OEO policies, related training, , and compliance programs related to Title VII, ADA, and other civil rights regulations.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
