City Desk Rep - Counter Sales

Border States Industries, Inc.•Laurel, MD

47d•Onsite

About The Position

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Laurel, MD Application Deadline: 12/1/2025 or until filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Requirements

Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
Requires the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.
Excellent interpersonal, written and verbal communication, reading skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.

Responsibilities

Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
Abides by all safety requirements including wearing the required PPE gear.
Participates in the marketing planning and strategizing for BSE product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Attends sales meetings as required and keeps current on new products and applications.
Assists with receiving, shipping and other warehouse associate functions, as required.
Ensures all batched managed material is labeled accurately and inventoried, as needed.

Benefits

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.