CICS Administrator
About The Position
At AEP, we’re more than just an energy company! We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes and leads the largest and most complex infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
Requirements
- Infrastructure Engineer Staff (SG9): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 10 years of relevant work experience is required. An equivalent combination of education and experience may be considered.
- Infrastructure Engineer Lead (SG10): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 12 years of relevant work experience required. An equivalent combination of education and related experience may be considered.
Nice To Haves
- Expert knowledge supporting CICS (4+ years), not just using CICS
- Knowledge of other mainframe software & components, such as DB2, MQ Series, Mainframe WAS, Shadow, Endevor, COBOL, QMF, CDC, RACF, T-Rex, TMON for CICS, OPC, sFTP, JCL, ThruPut Manager, Omegamon, z/Secure, TCP/IP, IBM System Automation tool, z/OS, ACC, DRS, VPS, SMS, SKLM, ITOM, HOD, PComm.
- Strong research, analytical, and problem-solving skills
Responsibilities
- Ensure health of the mainframe environment by managing CICS regions
- Monitor CICS for performance and modify configurations as needed to maintain high performance needed for business units
- Review planned vendor upgrades and track versions on software heatmap to ensure upgrade work is scheduled
- Download new software versions from vendor website, communicate new features to Business Applications and Mainframe groups, outline implementation plans with affected groups, and upgrade CICS regions to new version to retain vendor support
- Participate in major/significant incidents affecting the mainframe, focusing on return-to-service, and then performing group root cause analysis and future problem prevention
- Provide support for less experienced team members working break/fix tickets and review their work as needed
- Participate in Disaster Recovery exercises on a bi-annual basis
- Primary assignment will be CICS, but other technical areas will be assigned to maintain AEP’s mainframe environment. Especially important will be inputs into the mainframe such as MQ Series and Shadow
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
