CIC Program Manager

Huntington National Bank•Columbus, OH

11d•Hybrid

About The Position

The CIC Impact and Program Manager plays a key role in advancing the mission and visibility of Huntington Community Impact Capital (CIC) by supporting and enhancing culture-building, community impact, marketing initiatives, and training programs. This role is responsible for impact programing, marketing communications, event coordination, and internal/external brand messaging. The ideal candidate thrives in a fast-paced, collaborative environment and excels at balancing multiple priorities with professionalism and creativity. The Impact and Program Manager will report to the CIC President. The primary areas of the role cover: Impact Programming Manage implementation of strategic CIC Impact Initiatives including promoting CIC programing into the affordable housing communities and economic development businesses of CIC developer partners Lead the CIC Business and Entrepreneurship (B.E.ST.) program targeting high schools in lower-income communities Identify Huntington colleagues to act as mentors for CIC Mentor Connect program Promote mentorship and internship programs Manage and grow CIC Volunteerism Program Track and report on program outcomes to support continuous improvement and brand messaging Develop and implement methods to measure and evaluate the impact of CIC investments, community development loans, and volunteer initiatives Culture and Organization Work closely with CIC Leadership regarding strategic positioning of CIC in the market Manage one Senior Administrative Assistant who supports CIC Senior Leadership as well as Impact and Culture initiatives Plan and execute events that elevate CIC’s brand and client experience including Grand openings and groundbreakings, Client happy hours and appreciation events, Advisory board meetings, Industry conferences and internal training sessions, CIC impact and volunteer work to support mission-driven communications and positioning Demonstrate strong stewardship over Huntington’s community impact interests internally and in the communities where we invest Travel to offices in which CIC colleagues are located, grand openings, ribbon cuttings and conferences Organize and maintain comprehensive records of all internal and external events, marketing material, and program-related activities Support consistent messaging and culture-building through CIC team meetings and programming Marketing and Other Serve as the primary liaison between CIC and Huntington’s Communications and Marketing teams Work with Huntington Regional Presidents and Community Development Resource Managers (CDRMs) to ensure a localized engagement approach for CIC investments and loans Draft and manage content for internal and external use, including Closing announcements and LinkedIn tombstones, CIC newsletters and internal publications (Essentials, Community Connect), End-of-Year Impact Book and related brand messaging, Customer pitchbooks marketing materials, CIC team meetings and programming that foster culture building and assist leadership with consistent messaging and communication Maintain CIC’s website presence and coordinate regular updates Work on Special Projects related to recruitment, CIC strategy, Technology, etc. Proactive learning of sufficient areas of CIC community development and affordable housing businesses Training, Growth and Development Manage CIC Training programs focused on Growth and Development Determine metrics for training such as course selection and follow-up instruction in conjunction with division leaders Work with new colleagues on ensuring robust training programs are implemented and followed

Requirements

High School diploma
10+ years experience in financial services or program management

Nice To Haves

Bachelor's Degree
Ability to effectively communicate with all levels of management
Strong client service skills
Experience with brand messaging, content creation, and brand positioning
Strong knowledge of Microsoft Office software and file management
Strong presentation skills to executive leadership, clients and internal stakeholders
High level of organizational abilities including event preparation and file management
Able to travel to CIC offices, events, and conferences (approximately six to eight times per year)
Encourage Huntington’s values of Can-Do Attitude, Forward Thinking and Service Heart
Focus on Action
A developed and focused growth mindset with the ability to pivot and be nimble in a growing division
Proven ability to manage multiple priorities and deliver under tight deadlines
Able to identify problems and recommend appropriate solutions
Strong presentation skills
Natural intellectual curiosity to assist in growing products and services

Responsibilities

Manage implementation of strategic CIC Impact Initiatives including promoting CIC programing into the affordable housing communities and economic development businesses of CIC developer partners
Lead the CIC Business and Entrepreneurship (B.E.ST.) program targeting high schools in lower-income communities
Identify Huntington colleagues to act as mentors for CIC Mentor Connect program
Promote mentorship and internship programs
Manage and grow CIC Volunteerism Program
Track and report on program outcomes to support continuous improvement and brand messaging
Develop and implement methods to measure and evaluate the impact of CIC investments, community development loans, and volunteer initiatives
Work closely with CIC Leadership regarding strategic positioning of CIC in the market
Manage one Senior Administrative Assistant who supports CIC Senior Leadership as well as Impact and Culture initiatives
Plan and execute events that elevate CIC’s brand and client experience including Grand openings and groundbreakings, Client happy hours and appreciation events, Advisory board meetings, Industry conferences and internal training sessions, CIC impact and volunteer work to support mission-driven communications and positioning
Demonstrate strong stewardship over Huntington’s community impact interests internally and in the communities where we invest
Travel to offices in which CIC colleagues are located, grand openings, ribbon cuttings and conferences
Organize and maintain comprehensive records of all internal and external events, marketing material, and program-related activities
Support consistent messaging and culture-building through CIC team meetings and programming
Serve as the primary liaison between CIC and Huntington’s Communications and Marketing teams
Work with Huntington Regional Presidents and Community Development Resource Managers (CDRMs) to ensure a localized engagement approach for CIC investments and loans
Draft and manage content for internal and external use, including Closing announcements and LinkedIn tombstones, CIC newsletters and internal publications (Essentials, Community Connect), End-of-Year Impact Book and related brand messaging, Customer pitchbooks marketing materials, CIC team meetings and programming that foster culture building and assist leadership with consistent messaging and communication
Maintain CIC’s website presence and coordinate regular updates
Work on Special Projects related to recruitment, CIC strategy, Technology, etc.
Proactive learning of sufficient areas of CIC community development and affordable housing businesses
Manage CIC Training programs focused on Growth and Development
Determine metrics for training such as course selection and follow-up instruction in conjunction with division leaders
Work with new colleagues on ensuring robust training programs are implemented and followed