CHR Director

COMANCHE NATION - INDIAN TRIBE•Lawton, OK

11d•$20 - $30•Onsite

About The Position

The Community Health Representative (CHR) Director is responsible for the administrative and operational oversight of the CHR program, including supervision of staff, budget management, regulatory compliance, and program development. This position is primarily administrative in nature, with an emphasis on leadership, coordination, and organizational management. The Director oversees the planning, implementation, and evaluation of community-based services while ensuring compliance with tribal, federal, and organizational policies. The role requires ongoing collaboration with tribal leadership, Indian Health Service (IHS), and internal departments, and involves navigating complex organizational structures. In addition to supervising CHR staff and supporting public health initiatives, the Director manages program resources, reporting requirements, and operational workflows. While the program supports direct patient services, this role functions largely in a supervisory and administrative capacity with occasional hands-on care. Community Health Representatives serve as a bridge between patients and access to healthcare services and essential resources, while the Director ensures the systems, staffing, and partnerships are in place to support effective service delivery and improved community health outcomes.

Requirements

Must possess an Associate’s Degree in Health or a similar field.
Must possess a minimum of three (3) years of supervisory work experience.
Must possess a minimum of two (2) years of work experience in a healthcare program.
CPR/BLS certifications.
Ability to collect, summarize and report data coherently and logically.
Advanced computer skills to sufficiently input and record client and program data: prepare reports as required and requested.
Must demonstrate awareness, sensitivity, and appreciation of Native American culture, traditions, customs and needs.
Excellent interpersonal and communication skills and empathetic in client interactions.
High standards of ethics and confidentiality when handling sensitive information.
Must be willing to submit to and pass a pre-employment and drug test.
Must be willing to submit to and pass a thorough background investigation.
Must have a valid Oklahoma driver’s license and be insurable under the CN Motor Vehicle Policy.

Nice To Haves

Preferred: Healthcare background or active Oklahoma State Licensed Practical Nurse (LPN) certification.
Preferred: Grant writing experience or skills with previous administration of federal, state and/or local grants.
Experience in a leadership role is preferred.

Responsibilities

Provide leadership, supervision, and support to CHR staff
Coordinate care and referrals between patients, healthcare providers, PRC, and other services
Ensure compliance with tribal, federal, and organizational policies and guidelines
Collect, analyze, and report data to support program evaluation and improvement
Attend CBC meetings (when necessary) to speak on department’s behalf
Develop and maintain Standard Operating Procedures (SOPs) for program operations
Collaborate with internal departments, tribal leadership, and external partners (e.g., IHS, public health agencies)
Refer patients to internal and external departments that will benefit them
Manage program budgets, resources, and grant requirements
Advocate for community health needs and culturally competent care
Develop and implement community health programs and outreach initiatives
Ensure accurate and timely documentation of services provided
Oversee government vehicle fleet and maintain communication with GSA representative
Schedules patient appointments efficiently while prioritizing acuity, availability, and continuity of care
Answers and triages incoming phone calls, messages, and inquiries in a professional and timely manner.
Provides direct patient support, including checking on patients, responding to concerns, and ensuring comfort and safety.
Transports patients, medical supplies, and medications in accordance with safety and facility protocols.
Ensures timely delivery and availability of medical supplies and medications necessary for patient care.
Acts as a point of escalation for staff questions, workflow issues, and patient concerns.
Supports onboarding, guidance, and informal mentorship of CHR staff as needed.
Identifies workflow inefficiencies and communicates improvement opportunities to leadership.
Organize and participate in health events, screenings, and education sessions
Requires adherence to infection control, safety, and confidentiality standards (HIPAA)
Other duties as assigned.