Chiropractic Advocate

Maximum Potential Chiropractic•Medina, OH

3d•$17 - $19

About The Position

Maximum Potential Chiropractic is a family focused wellness practice. We are professional, customer-centric and fast-paced. Chiropractic Advocate Must love people!!! Must love natural healthcare and serving patients.. Must have great communication skills on phone and in person. MPC has 5 doctors who you are responsible to fill and work their schedules. MPC is a fun, family atmosphere. If you are looking to make a difference, work hard, and give back this is the place for you. You get to contribute and create impact daily for our practice member’s lives. We are hiring an experienced customer service-focused individual to perform Front Desk Receptionist & Billing Duties

Requirements

Applicant must have strong written and verbal communication skills
Strong organizational skills and ability to multitask
Must have min 1 year working in a chiropractic office or medical setting
Must have strong understanding of insurance verification and prior authorization processes

Responsibilities

Check-in/out clients in a friendly and professional manner
Make and Keep Appointments
Process copay and deductible payments
Schedule follow-up appointments
Coordinate provider schedules in local and remote offices
Communication, scheduling, and organizational skills are significant responsibilities of this position
Communication via in-person, phone, email, and platform systems.
Medical record / chart prep and processing (paper and electronic)
Follow-up to obtain client/insurance/account information as needed
Daily experience with EHR and other software tools. Strong computer skills are required
Daily reporting and operational requirements
Review, correct and process any rejected or denied claims.
File claim reconsiderations or appeals when necessary.
Post and review payments
Manage accounts receivable and follow up on no-response claims in a timely fashion.
Coordinate and send monthly patient statements and follow up as necessary
Maintain knowledge of insurance plans and billing practices and procedures.
Implement new policies and procedures to streamline billing and collections when necessary.
Assist in preparing financial reports for patients as directed
Comfortable in a multi-tasking environment, calm, diplomatic
Communicate with practice members in a friendly yet confidential manner
A consistent and professional telephone persona
Well groomed and dressed for success
Works to provide excellent customer service while adhering to business procedures and policies
A positive attitude, working as part of a team
This is a standing position, must be able to stand for duration of shift
Other Administrative functions as necessary or directed.