Children's Program Manager
About The Position
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Children’s Program "Paintbox" Manager SUMMARY The Children’s Activities Manager also known as the Paintbox Manager is responsible for design and execution of all educational programs that involve children in the resort.
Requirements
- High School Diploma or equivalent is required; Bachelor’s Degree preferred.
- Minimum of 2 years working experience with children.
- Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
- Must be organized
- Strong verbal communication skills-ability to communicate effectively with guests and vendors
- Have a vast array of knowledge about children’s activities applicable to Park City
- Able to become CPR/ First Aid Certified
Nice To Haves
- Luxury Hotel or Resort experience preferred.
Responsibilities
- Oversee the daily operation of the Paintbox department.
- Direct management of the daily program.
- Interview, hire and train the staff and coordinate additional staff members from other departments.
- Strategize, organize and execute all special event activities for special occasions, holidays, summer and winter programs and special requests for groups and social functions.
- Design and implement educational/teaching programs that use the natural resources surrounding the resort.
- Art and craft enrichment programs will be daily activities within Paintbox that challenge the use of children’s imagination. All conceptual design and execution of these original programs will be the responsibility of the Paintbox manager.
- Develop, implement and maintain new procedures for Paintbox operations that improve the guest experience.
- Properly communicate with the resort staff and resort guests all upcoming programs and offerings within Paintbox and family activities.
- Attend necessary meetings for constant communication including managers, staff and rooms meetings.
- Maintain profitability of Paintbox to support overall resort operation.
- Maintain a budget, payroll control, supply management, amenity offerings while evaluating the cost effectiveness of the operation.
- Develop and create a Standard Operating Procedure and training program for the Paintbox programs to be used for future Montage projects.
- Manage the marketing of Paintbox. This includes communication with the marketing department on new programs to be included in the resort newsletter.
- Develop and distribute collateral for Paintbox to all arrivals in the resort.
- Maintain relationships and communication with past and future guests with pre and post visit correspondence.
- Develop relationships and work with department heads to ensure the successful operation of Paintbox.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
