Child Welfare and Community Justice Liaison- (Hancock County or Forrest County Preferred)

CareSource•State Line, MS

39d

About The Position

TrueCare is a Mississippi non-profit, provider-sponsored health plan formed by a coalition of Mississippi hospitals and health systems throughout the state and supported by CareSource’s national leadership in quality and operational excellence. TrueCare offers locally based provider services through provider engagement representatives and customer care. Our sole mission is to improve the health of Mississippians by leveraging local physician experience to inform decision-making, aligning incentives, using data more effectively, and reducing friction between the delivery and financing of health care. By doing so, TrueCare will change the way health care is delivered in Mississippi. Job Summary: The Child Welfare and Community Justice Liaison is responsible for engaging with members prior to their release from incarceration and during the transition period as these members re-enter their community. The Liaison will assist in delivering a coordinated re-entry experience for our members through collaboration with the Department of Correction and internal and external stakeholders. The Liaison will help ensure end-to-end care coordination by engaging with incarcerated members prior to release, obtaining information on the physical, behavioral, and social needs of the member to assist them with goals and resources for success.

Requirements

Bachelor's degree in social work, health care, business or related field required
Equivalent years of relevant work experience may be accepted in lieu of required education
Two (2) years of care coordination or related experience required
Proficiency with Microsoft Office Suite to include Word, Excel and PowerPoint
Excellent written and verbal communication skills
Excellent active listening and critical thinking skills
Strong problem-solving skills with attention to detail
Strong interpersonal skills and high level of professionalism
Ability to work independently and within a team environment
Ability to develop, prioritize and accomplish goals
Knowledge of regulatory requirements
Knowledge of health plan policies and community-based organization that can impact outcomes
Strong relationship building and management skills
Must have valid driver's license, vehicle and verifiable insurance.
Employment in this position is conditional pending successful clearance of a driver’s license record check.
To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.

Nice To Haves

Experience working with community justice population preferred
Experience working with foster care population preferred

Responsibilities

Provide in-reach education and engagement services to incarcerated youth and staff in the Mississippi Department of Correction.
Engage with the member in a variety of settings to establish an effective, professional relationship. Settings for engagement may include but are not limited to a correctional facility, hospital, provider office, community agency, telephonic or electronic communication
Responsible for interfacing with the existing care coordination continuum, including the member, Mississippi Department of Corrections, TrueCare care management and Child Welfare staff, community health partners and community agencies to foster the transition of the member back into their community.
Ensure the creation of a care plan and help coordinate the connection of the member to community providers and resources
Maintain appropriate documentation
Responsible for gathering member data
Participate in relevant State Agency and advocacy meetings: Including but not limited to Dept of Corrections & Child Protection Services
Contribute to operational and strategic feedback to programmatic development
Responsible to serve as an interdepartmental and inter-market liaison to gather/share information about issues and barriers related to the successful execution of our program
Act as a liaison to government agencies and social service/community resources to communicate ideas, address concerns and relay solutions
Educate members and family members / caretakers through implementation of tools, processes, and competencies
Perform any other job related duties as requested.