CHILD SUPPORT CASE PROCESSING SPECIALIST - 73006045
About The Position
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: Responding to requests Researching and resolving case issues Gathering information to determine next steps Assisting customers Using a computer system to review and input information
Requirements
- Experience processing information using a computer system
- Experience conducting research and analyzing information to make decisions
- Experience communicating with customers for the purpose of gathering information
Responsibilities
- Responding to requests
- Researching and resolving case issues
- Gathering information to determine next steps
- Assisting customers
- Using a computer system to review and input information
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
