Child Protective Services Supervisor

County of Wake, NC • Raleigh, NC

5d • Onsite

About The Position

The Child Welfare Division of the Human Service Department is currently seeking a Child Protective Services Supervisor. This position will be responsible for supervising a team of CPS In-Home Social Workers. In addition, the Supervisor will also be responsible for supervising another team, in the absence of the assigned supervisor. This position will provide supervision of an Office Assistant in the absence of the assigned Supervisor. The Office Assistant supports three CPS teams and a permanency planning team.
Additional responsibilities for the CPS Supervisor:
Leading, guiding and training staff to work with limited child welfare experience, seasoned workers with a BSW or MSW and related degrees
Identifying ways to assist workers with keeping up with the many demands in Child Welfare that include, but are not limited to, statues, state and county policies and protocols, etc., while keeping up with an abundance of mandated paper work and training
The supervisor of the position must be flexible and able to work beyond the normal 8:30 am to 5:15 pm work day, which means supervisors work along side their staff, until the work is done.
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

Requirements

• Masters degree in Social Work (MSW)
• Three years experience in counseling or social work
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted
• Please include ALL prior work experience on your application and resume.

Nice To Haves

• Master's degree in Social Work or equivalent education and experience combination is accepted
• At least three (3) years of experience supervising in assessment, in-home or foster care
• Applicants should have three (3) years of experience supervising staff
• Experience doing home visits with the following communities: mental health, juvenile justice, or probation
• Knowledge, skills and ability to supervise staff who serve families on an In-Home level and coordinating services to help parents provide a safe and nurturing environment for their children
• Ability to have conflict resolution skills, and the ability to help staff engage non-voluntary clients
• Possesses excellent interpersonal skills, builds and maintains positive productive relationships with the community, peers, colleagues, management teams to include operational managers, consultants, providers and suppliers
• The ability to be nonconfrontational and professional at all times
• Knowledge, skills, training, abilities and competencies in the two main functions of CPS which are (Assessment and In-home services

Responsibilities

• Supervising a team of CPS In-Home Social Workers
• Supervising another team, in the absence of the assigned supervisor
• Supervising an Office Assistant in the absence of the assigned Supervisor
• Leading, guiding and training staff to work with limited child welfare experience, seasoned workers with a BSW or MSW and related degrees
• Identifying ways to assist workers with keeping up with the many demands in Child Welfare that include, but are not limited to, statues, state and county policies and protocols, etc., while keeping up with an abundance of mandated paper work and training
• Participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees