Child Protective Investigative Team Coordinator

Nashville Children's Alliance • Nashville, TN

41d

About The Position

NCA is seeking a dynamic, self-motivated and outgoing Child Protective Investigative Team (CPIT) Coordinator to assist Nashville’s multidisciplinary team in meeting its goal of an effective, coordinated, and comprehensive multidisciplinary response to cases of child abuse and neglect. The coordinator provides strategic and operational leadership for the team in a high-volume, urban environment. This position ensures effective coordination of complex child abuse cases across multiple systems, including law enforcement agencies, child protective services, prosecution, medical providers, mental health professionals, and victim advocates.
The Coordinator plays a critical role in promoting child safety, culturally responsive services, and trauma-informed care. This position is responsible for facilitating case review, strengthening interagency collaboration, monitoring protocol compliance, overseeing case tracking and data reporting, and supporting National Children’s Alliance (NCA) accreditation standards.

Requirements

• Bachelor’s degree in social work, criminal justice, public administration, psychology, or related field.
• Minimum 2 years of experience in child welfare, criminal justice, prosecution, victim services, or a related field.
• Experience working in or leading multidisciplinary or cross-systems teams.
• Strong facilitation skills in high-stakes, high-volume environments.
• Knowledge of child abuse investigations, prosecution processes, and trauma-informed care.
• Demonstrated ability to manage data systems.
• Excellent organizational, communication, and conflict resolution skills.
• Ability to maintain strict confidentiality.

Nice To Haves

• Experience working in an urban CAC or similar high-volume setting.
• Familiarity with National Children’s Alliance (NCA) standards.
• Bilingual or multilingual abilities reflective of the community served.
• Experience addressing systemic inequities in service delivery.

Responsibilities

• Facilitate weekly CPIT case review meetings involving severe child abuse cases.
• Develop structured case review processes to ensure efficient use of time and effective decision-making in a high-volume setting.
• Track follow-up action steps and ensure accountability across partner agencies.
• Identify systemic barriers and elevate concerns to CAC and CPIT leadership.
• Serve as primary liaison among law enforcement, CPS, prosecution, medical, and mental health partners.
• Support consistent implementation of interagency protocols.
• Navigate and resolve interagency conflict while maintaining neutrality and professionalism.
• Assist in negotiating and updating MOUs and formal agreements as needed.
• Seek opportunities to cultivate trust and rapport with the team.
• Maintain accurate, confidential case tracking systems aligned with NCA standards.
• Monitor service timelines (forensic interviews, medical exams, therapy referrals, advocacy contact, etc.).
• Generate regular data reports for leadership, grantors, and accreditation.
• Support compliance with reporting requirements.
• Assist with NCA accreditation and reaccreditation preparation.
• Promote culturally responsive and equitable case coordination practices.
• Monitor disparities in service access or system response and recommend improvements.
• Support implementation of trauma-informed best practices across CPIT partners.
• Identify training needs within CPIT.
• Coordinate cross-training among partner agencies.
• Orient new CPIT members to CAC protocols and expectations.
• Support development of advanced training on child abuse dynamics, vicarious trauma, and system collaboration.
• Monitor CPIT effectiveness and recommend process improvements.
• Participate in strategic planning initiatives.
• Assist in developing performance metrics and outcome evaluation.
• Contribute to grant development and reporting as needed.
• Other Duties as Necessary

Benefits

• Nashville Children’s Alliance offers excellent paid time off and recognizes 20 holidays throughout the year.
• NCA provides insurance options including medical, vision, dental and life.
• Staff members are granted 1.5 hours of wellness time each week, and NCA’s facility is equipped with a gym for employees to use at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level