CHILD PROTECTIVE FIELD SUPPORT CONS OPS - 60932473

State of Florida•Tallahassee, FL

54d

About The Position

This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. This position is part of the Professional Development and Training unit for the Northwest Region within Circuits 2 and 14. Incumbent may be housed anywhere in Circuit or 14 depending on office space availability. Travel around the circuit and region will be required.Tasks Associated With This Position Include Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation. Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training. Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives. Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance. Serves as member of leadership team responsible for developing and delivering systembased solutions to CPI training and development issues or concerns. Based on field experience and observations, provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum. Serves as a subject matter expert in child protective investigations. Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources. Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact. Deliver pre-service and in service training to staff in the classroom setting.

Requirements

Knowledge of theories and practice in child protection.
Knowledge of professional Ethics related to child protection and counseling.
Knowledge of family-centered interviewing and observation techniques.
Knowledge of investigative techniques and Florida's Safety Practice Model.
Skill in applying child development concepts in guiding placement of children.
Ability to recognize indicators of abuse and neglect.
Ability to conduct risk and safety assessments.
Ability to plan, organize and coordinate work assignments.
Ability to understand and apply relevant laws, rules, regulations, policies and procedures.
Ability to listen and communicate effectively.
Ability to work well with others and the ability to utilize computer systems for documentation of child welfare activities as well as conduct and design training.
Ability to write accurate assessments and provide feedback is a must.
Incumbents of this job must possess and maintain a Child Welfare Certification.
Incumbents will also be required to obtain certification as a Child Welfare Trainer within the first year of employment.
Incumbents of this job are required to use a personal vehicle to conduct field work or transport clients and must maintain a valid driver's license, vehicle registration and appropriate automobile insurance.

Responsibilities

Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.
Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
Serves as member of leadership team responsible for developing and delivering systembased solutions to CPI training and development issues or concerns.
Based on field experience and observations, provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
Serves as a subject matter expert in child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Deliver pre-service and in service training to staff in the classroom setting.