Chief Technology Officer – IMS West, SVP

State Street • Irvine, CA

2d • $225,000 - $337,500

About The Position

Who we are looking for: The Chief Technology Officer for IMS West provides senior technology leadership and accountability for a client-facing, regulated environment delivered in close partnership with Global Technology Services (GTS). Client-focused technology leadership — ensuring IMSW technology reliably supports critical client operations, service commitments, and regulatory obligations. GTS-aligned technology execution — ensuring infrastructure, development, risk, and cyber controls align with firm standards while explicitly managing approved IMSW-specific requirements. The CTO is the single accountable technology owner for IMSW, responsible for end-to-end technology outcomes (stability, delivery, risk, and client impact). Day-to-day engineering, platform operations, and control ownership remain within the respective GTS domain leaders and teams. Why this role is important to us: Improved production stability and resiliency, reflected in fewer high-severity incidents and faster recovery. Sustained reduction in technology risk through timely closure of audit findings and long-lived control gaps. Increased delivery predictability across run, change, remediation, and modernization initiatives. Strong client confidence through proactive, transparent communication on incidents, changes, and material risks. Decision Rights & Escalation Holds decision rights for IMSW technology priorities and sequencing across run, change, and remediation. Approves IMSW-specific exceptions to GTS standards through appropriate GTS governance forums. Escalates material client-impacting incidents, regulatory or control breaches, and delivery slippage with external commitments through IMSW business leadership and relevant GTS leaders, with documented actions and follow-up.

Requirements

• Senior technology leadership experience in complex, regulated, client-facing environments.
• Proven ability to manage technology risk, resilience, and regulatory obligations across infrastructure, development, and security domains.
• Strong executive-level communication and stakeholder management skills, including direct client engagement.
• Broad technical depth across infrastructure, applications, identity, and cybersecurity (without hands-on ownership).

Responsibilities

• Serve as the senior technology point of accountability for IMSW clients.
• Translate client needs, incidents, and strategic initiatives into clear technology priorities and coordinated execution.
• Act as the technology escalation point for material incidents, risks, and delivery issues.
• Partner with IMSW business leadership to align technology strategy, roadmaps, and investment priorities with business objectives and client commitments.
• Represent IMSW within GTS governance and leadership forums.
• Own the IMSW technology portfolio across run, change, remediation, and modernization.
• Balance stability, client impact, regulatory compliance, and modernization in prioritization decisions.
• Ensure alignment to GTS standards while managing approved IMSW-specific deviations.
• Financial responsibility for budgetary management and controls.
• Own and drive IMSW-wide application and infrastructure modernization, including the definition, execution, and governance of multi-year modernization roadmaps aligned to business priorities, client commitments, and firm standards
• Establish and maintain a comprehensive IMSW technology roadmap covering applications, infrastructure, platforms, and tooling, explicitly addressing technical debt, lifecycle risk, and future-state architecture.
• Accountable for the identification and remediation of all technology obsolescence within IMSW, including end-of-life applications, infrastructure, operating systems, databases, middleware, tooling, and unsupported configurations.
• Ensure modernization, simplification and obsolescence remediation efforts are prioritized, funded, sequenced, and transparently tracked alongside run, change, and regulatory commitments.
• Accountable for the overall IMSW technology risk posture, including operational resilience, cyber risk, and audit outcomes.
• Drive coordinated remediation across infrastructure, application, security, and platform teams.
• Convert lessons learned into preventive controls and durable improvements.
• Accountable for IMSW-wide patch, vulnerability, and configuration management across all applications, infrastructure, platforms, and environments, regardless of execution ownership.
• Ensure timely remediation of critical and high vulnerabilities, with clear ownership, risk acceptance governance where required, and executive-level visibility into aging exposures.
• Drive consistent configuration management standards and drift remediation across IMSW assets to reduce fragility, incident recurrence, and audit findings.
• Integrate vulnerability, patching, and configuration posture into the overall IMSW risk narrative, client communications, and regulatory responses.
• Establish and maintain a clear IMSW technology operating model, including decision rights, governance forums, cadence, and escalation paths.
• Ensure effective release, change, and stability governance with executive-level transparency.
• Act as the IMSW technology counterpart to GTS infrastructure, development, risk, and cyber leaders.
• Provide senior oversight of strategic vendors and partners.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees