Chief Revenue & Mission Officer

Girl Scouts of the USA

2d•$300,000 - $400,000•Remote

About The Position

Girl Scouts of the USA (GSUSA) is seeking a senior executive to lead and grow its enterprise programs, including Merchandising, Licensing, and the Girl Scout Fall Product and Cookie Program, while advancing the organization’s mission and long‑term sustainability. This role combines strategy, commercial leadership, and cross‑functional collaboration to ensure these businesses deliver financial results, strong consumer experiences, and mission impact at national scale. The Chief Revenue & Mission Officer (CRMO) manages a nearly $50M portfolio, with more than $1B in national reach and brand impact, leads 6 direct reports and a team of ~50 professionals, and works closely with the CEO, GSUSA teams, National Board, and Council leadership nationwide.

Requirements

Undergraduate degree required; MBA or advanced degree in business highly desired.
Minimum of 15 years’ senior executive experience leading large, complex revenue‑generating businesses.
Proven accountability for revenue growth, financial performance, and long‑term sustainability.
Deep expertise in ecommerce, product development, merchandising, retail operations, and consumer experience.
Strong background in vendor management, negotiations, and strategic partnerships.
Broad business acumen spanning finance, supply chain, technology, brand, and operations.
Highly analytical, data‑driven approach with strong planning and forecasting skills.
Demonstrated ability to lead and inspire high‑performing teams in dynamic environments.
Exceptional communication and stakeholder‑management skills, including experience working with boards and executive leadership.
Leadership style that is collaborative, inclusive, and mission‑driven.
Ability to balance strategic vision with disciplined execution.
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software

Responsibilities

Report to the CEO and serve as a member of the Executive Management Team, contributing to organization‑wide strategy and decision‑making.
Ensure national programs align with Girl Scouts’ mission, brand, and long‑term priorities.
Partner across Program, Finance, Marketing, Technology, Legal, Council Operations, and External Partners to deliver integrated, scalable solutions.
Lead the national merchandising business across direct‑to‑consumer, wholesale, and council retail channels.
Set product and merchandising strategy, including assortment planning, pricing, inventory, and lifecycle management.
Oversee ecommerce operations (girlscoutshop.com), including customer experience, site merchandising, promotions, and personalization.
Manage wholesale operations serving Girl Scout Councils nationwide.
Provide executive oversight of the organization’s owned distribution center and fulfillment operations.
Develop and manage regional licensed vendors to meet local merchandise needs.
Partner with Finance on sales forecasting, cost management, inventory planning, and margin performance.
Work with Technology to improve POS, ecommerce, and operational systems used nationally.
Develop and execute a national licensing strategy that grows revenue while protecting brand integrity.
Identify, negotiate, and manage relationships with licensing agents and partners.
Ensure all licensed products align with Girl Scouts’ mission, values, and brand standards.
Collaborate with Marketing, Program, and Legal teams to manage intellectual property responsibly.
Set long‑term strategy and financial goals for national product programs.
Oversee end‑to‑end operations, including supply chain, vendor relationships, inventory, and logistics.
Ensure a high‑quality experience for consumers, Girl Scouts, volunteers, and local councils.
Drive continuous improvement through data, insights, and stakeholder feedback.
Lead forecasting, budgeting, and performance management across product programs.
Coordinate closely with Program, Marketing, Technology, Data & Insights, and Council Partnerships to support program execution.
Monitor relevant retail, food & beverage, technology, and consumer trends to keep programs competitive and financially strong.
Use data and analytics to guide decision‑making and improve performance.
Provide clear, regular reporting to the CEO, Executive Team, and Board.
Communicate consistently and transparently with internal teams and local councils to align execution nationwide.

Benefits

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
Both plans include GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year