Chief Probation/Parole Officer- JD20 Anson County

State of North Carolina•Wadesboro, NC

9h•Onsite

About The Position

The Chief Probation/Parole Officer (CPPO) supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff in the unit. The CPPO coordinates and manages the unit’s workflow to ensure the effective implementation of Community Supervision goals and strategies. This includes handling daily operations, making decisions about offender supervision, case assignments, workflow coordination, scheduling, time tracking, and staff training. The CPPO also addresses discipline, conflicts, and complaints, and oversees team staffing and employee performance. The offender population includes high-risk and low-risk individuals who require careful supervision, reentry planning, and tailored case management. This role involves significant role modeling, coaching, reinforcement of pro-social behaviors, and teaching pro-social and decision-making skills to staff, fostering their professional growth and holding them accountable for workload and case management. The CPPO frequently engages in crisis interventions and meets with stakeholders, requiring a flexible schedule that includes regular 8-5 hours and 24/7 availability for emergency calls. The CPPO must quickly analyze crisis situations and provide immediate responses, often developing and carrying out specialized control strategies independently. The CPPO may also handle an active caseload with possible second-shift hours and/or serve on an EHA response team, which includes on-call status and responding to EHA violations.

Requirements

Reside within 30 miles of the county of assignment within 90 days of their start date
Demonstrated experience with case planning, structured intervention worksheets and delegated authority
Working knowledge of structured sentencing, evidence-based principles, and Justice Reinvestment
Thorough knowledge of North Carolina offender supervision and determination of appropriate levels, available treatment services and community resources
Experience in a mentorship or leadership role, such as a team lead or providing guidance to interns or volunteers
Demonstrated initiative in professional development and growth by engaging in additional training opportunities, including the DAC Career Progression Program, while applying inclusive communication and respectful practices that reflect an understanding of diverse populations and foster equity, trust, and effective collaboration
Pass a background check
Bachelor’s degree from an appropriately accredited institution
Four years of experience as a North Carolina Probation/Parole Officer, or an equivalent combination of education and experience (Bachelor's degree is a requirement)
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission
Possess the skills necessary to qualify annually with a firearm and unarmed self-defense
Complete CPR annually
Be indirectly exposed to O.C. Pepper Spray as part of a training exercise

Responsibilities

Supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff in the unit
Coordinates and manages the unit’s workflow to ensure the effective implementation of Community Supervision goals and strategies
Handles daily operations and makes decisions about offender supervision
Manages case assignments, workflow coordination, scheduling, time tracking, and staff training
Deals with discipline, conflicts, and complaints as needed
Oversees team staffing and employee performance
Ensures employees are skilled in their job responsibilities and fosters an environment that supports their professional growth and development
Holds staff accountable for their workload and case management
Effectively plans and directs tasks to meet deadlines
Engages in crisis interventions and meets with stakeholders
Is available 24/7 for emergency calls
Quickly analyzes crisis situations and provides immediate responses
Develops and carries out specialized control strategies independently
May handle an active caseload with possible second-shift hours
May serve on EHA response team which includes on-call status and the need to respond to EHA violations
Identifies offenders’ needs to provide effective supervision and swift, consistent responses to noncompliance
Maintains calm and rational composure to focus on task at hand when dealing with difficult situations and individuals
Builds and sustains working relationships with officers, offenders, judicial officials, law enforcement officers, community agencies, the public, and co-workers
Communicates clearly and effectively in both oral and written form