Chief Operating Officer

Partnership with Children • One Battery Park Plaza, NY

8d • $180 - $200 • Hybrid

About The Position

The Chief Operating Officer (COO) will serve as a key strategic partner to the CEO, ensuring that the organization’s vision translates into clear, actionable strategies across Programs, Development, Finance, and Operations. The COO will bring strong facilitation, systems-building, and accountability practices to ensure that the organization delivers on its mission with excellence. The COO will lead the organization’s operational infrastructure — including Human Resources, Talent, DEI, and Administration — aligning these functions to best support PWC’s mission and growth. This is an exciting opportunity for a seasoned, strategic leader who can balance big-picture thinking with disciplined execution. The COO will oversee a team of five full-time staff and collaborate closely with the Executive Team (CEO, CFO, Chief Program Officer, and Chief Development Officer). The ideal candidate will be a systems thinker and innovative problem solver who thrives on building culture, strengthening collaboration, and driving organizational accountability. This is a full-time hybrid position; 2 days per week in the office required, plus occasional events or meetings.

Requirements

• Bachelor's degree required
• Minimum of 10–12 years of progressively responsible leadership experience, including senior management roles in complex nonprofit organizations.
• Demonstrated experience leading strategic planning and ensuring follow-through across multiple departments.
• Proven success designing and facilitating executive team meetings or leadership convening's that drive accountability, alignment, and results.
• Strong track record in building and managing organizational systems, processes, and metrics for performance and accountability.
• Deep experience in human resources, talent management, and organizational culture, with demonstrated ability to lead and/or support DEI initiatives.
• Solid understanding of nonprofit finance, development, and programmatic operations, with the ability to integrate across functions.
• Strategic thinker who can also dive into operational detail and execution.
• Skilled facilitator able to foster communication, collaboration, and trust across senior leaders.
• Strong people manager with experience supervising staff and building high-performing, mission-driven teams.
• Exceptional organizational skills with the ability to juggle multiple priorities and keep initiatives on track.
• Excellent communication skills, with the ability to translate complex information for diverse audiences including the Board, staff, and external stakeholders.
• Courageous, confident leader who can hold peers accountable while maintaining respect and collegiality.
• Commitment to PWC’s mission and values, and to advancing equity and inclusion both internally and externally.
• Collaborative and empathetic, with strong emotional intelligence.
• Adaptable and resilient in the face of complexity and change.
• Integrity, humility, and a commitment to continuous learning.
• A systems-builder who can design big-picture strategies while ensuring the details and processes align to make them successful

Nice To Haves

• Experience overseeing administrative functions such as IT, facilities, and risk management is strongly preferred.

Responsibilities

• Partner with the CEO to translate vision into actionable strategies across all departments.
• Lead the implementation, monitoring, and continuous refinement of the strategic plan, ensuring it remains a living guide for decision-making.
• Design and facilitate executive team meetings that drive collaboration, alignment, accountability, and results.
• Build and implement systems to track commitments, measure progress, and foster reflection amongst senior leadership.
• Support the Executive Team in reporting topline learnings and results to the Board of Directors.
• Strengthen and maintain communication and collaboration across senior leaders, fostering a culture of transparency, trust, and follow-through.
• Foster cross-functional collaboration to ensure seamless integration of strategy and operations across programs, development, finance, and operations.
• Partner with Executive Team on identifying opportunities and fostering innovation as well as readying infrastructure for expansion----basically, be the guard rails on expansion and make sure departments are preparing and building infrastructure to be ready them.
• Oversee recruitment and hiring to ensure the organization attracts, hires, and retains top talent aligned with organizational needs and culture.
• Ensure compliance with labor laws and nonprofit regulations. Partner with HR/Talent staff to address employee concerns, resolve conflicts, and uphold organizational policies.
• Ensure equitable compensation structures and competitive benefits packages that attract and retain talent.
• Strengthen performance management systems with regular feedback, evaluations, and professional development plans to foster a high-performing, learning-oriented workforce.
• Provide strategic leadership for DEI initiatives, including but not limited to the Diversity Council, employee Affinity Groups, and anti-racism training.
• Champion an inclusive, positive organizational culture that reflects PWC’s values: Collaboration, Continuous Learning, Solution-Orientation, Equity & Inclusion, and Passion.
• Promote staff well-being and implement initiatives that unify staff and promote positive organizational culture across multiple worksites.
• Oversee day-to-day administrative operations, including IT, facilities, risk management, and organizational administration.
• Ensure administrative functions are efficient, responsive, and aligned to organizational goals.

Benefits

• health, dental, and vision insurance
• a 401k retirement plan with employer match
• life insurance
• Flexible spending Account/FSA
• Commuter benefits
• twenty four days paid annual leave per year, plus four Summer Fridays and 12 other paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 101-250 employees