CHIEF OPERATING OFFICER

The Pueblo of Sandia•Albuquerque, NM

1d•$299,229 - $478,754

About The Position

In compliance with goals, policies and objectives established by the Tribal Council and Governor; directs, coordinates and administers all aspects of the Sandia Resort & Casino. Working closely with Tribal Council, Governor and senior management drives the strategic planning process and assists in defining organizational objectives, policies and operating plans to ensure the achievement of business goals. Provides direction to Casino and Resort Senior Management. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.

Requirements

Excellent verbal and written communication skills.
Strong leadership ability.
Ability to think strategically, analytically and critically.
Ability to work collaboratively with Governor, Tribal Council and senior management.
Excellent decision-making skills.
Excellent computer and Windows software skills.
Ability to manage multiple enterprise sites.
Ability to exercise good judgment and make sound decisions in a manner consistent with the essential job functions.
Ability to interact effectively with staff, public, and appointed officials.
Knowledge of employee development and performance management skills.
Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and on-going support.
Bachelor’s Degree in Business Administration or related field from an accredited college or university.
Fifteen (15) years’ experience at the executive level; combining gaming and hotel responsibilities.
Must be able to obtain and maintain the required STGC Gaming License.
Will require a pre-employment and random drug screening.
Must possess and maintain a valid, unrestricted New Mexico Driver’s License.

Nice To Haves

Master’s Degree in Business Administration or related field.
Tribal Gaming experience.
Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.

Responsibilities

Responsible for the management of the Pueblo of Sandia’s Resort and Casino to ensure profits are commensurate with the best interests of the Pueblo of Sandia, its customers and employees.
Reviews and evaluates all business operations and assures uniform, coordinated and efficient business systems, processes and management strategies.
Supervises and directs the senior management responsible for the day-to-day operations and management.
Establishes short and long-term strategic planning across the Enterprise organization.
Oversees and provides counsel to departments as they make decisions that affect day-to-day operations and makes recommendations for strategies, plans and policies.
Directs operations to achieve budgeted results and other financial criteria.
Promotes an environment that encourages planning, communications cooperation, collaboration and efficiency with effective leadership for key management positions.
Encourages a results-oriented culture.
Represents the Governor internally and externally in support of community and Tribal relations as needed.
Ensures that all activities are performed in compliance with local, state and Tribal regulations and laws governing business and gaming operations.
Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.
Creates an environment of team member engagement and fosters a collaborative and inclusive work environment.
Performs additional duties and responsibilities as necessary or assigned.