Chief Operating Officer

Serv Recruitment Agency

13d•Remote

About The Position

We’re growing fast and looking for a driven Chief Operating Officer to help take our team to the next level! About Abundant Mines: Abundant Mines is a high-growth Bitcoin mining infrastructure company building, operating, and scaling industrial-grade hosting and energy-backed compute operations. We operate at the intersection of energy, real estate/industrial development, hardtech, and technology-enabled operations, with an emphasis on premium customer experience and scalable systems. We’re scaling quickly from $10M+ to $100M+ in revenue, and we are building the team that can run at high speed with increasing complexity without relying on executive heroics. For more information please visit: https://abundantmines.com/ POSITION RESPONSIBILITIES: This is a rare opportunity to architect the operating backbone of a fast-scaling business at the edge of infrastructure and innovation. You’ll partner with a seasoned leadership team to stabilize departments, remove chaos, and implement systems that scale, all while freeing the executive team from day-to-day execution.

Requirements

Has scaled a company from less than $20M to $50M+ revenue
Proven operator across complex, cross-functional environments
Experience implementing systems in billing, operations, customer service, and team performance
High-agency leader comfortable in high-ambiguity, high-growth startups
Strong communication and ability to create clarity quickly
Willingness to work alongside and potentially succeed current COO
A proactive problem solver
Enthusiastic and positive
MASSIVELY Organized
Willing to get on a phone call and video chat with our team and our clients
Comfortable speaking, texting, emailing with all strategic partners
A self-starter
A self-development junkie
Able to anticipate needs and provide solutions
Always learning and coachable

Nice To Haves

Industry experience in Bitcoin mining, infrastructure, or energy
Familiar with QuickBooks and internal finance workflows
Prior experience rebuilding systems after disruption such as vendor exits or deplatforming
Open to starting fractional or project-based with potential path to full-time COO

Responsibilities

Own day-to-day execution across Ops, Billing, Sales, and Customer Service
Run the operating cadence: weekly exec meetings, KPI dashboards, and performance reviews
Build internal communication systems to reduce dependency on founders
Assess and support (or restructure) department leads across multiple verticals
Lead cross-functional projects across customer operations, sales, and billing
Align all teams to a shared rhythm with clear ownership and deliverables
Design and implement scalable SOPs, playbooks, and internal reporting systems
Overhaul broken or manual financial and billing systems disrupted by recent vendor changes
Build customer support systems that prevent fire drills and protect client experience
High trust and autonomy to triage problems, set priorities, and implement durable fixes
Authority to build new layers of leadership and upgrade underperforming systems or talent
Collaborate directly with current COO and executive team to shape future org structure