Chief Operating Officer

Stonebridge Hospitality Management
1d

About The Position

The Chief Operating Officer (COO) provides executive leadership for the operational and financial performance of Stonebridge’s hotel portfolio, ensuring each asset delivers strong returns while maintaining brand integrity and exceptional guest experiences. As a key member of the executive leadership team, the COO partners with the CEO, ownership groups, and senior leaders to translate company strategy into operational execution that maximizes profitability, strengthens asset value, and supports long term portfolio growth.

Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field required; advanced degree preferred
  • 15+ years of progressive leadership experience in hospitality operations, including multi-property or regional oversight
  • Demonstrated success managing large hotel portfolios and delivering strong financial performance across multiple brands and markets
  • Extensive experience working with hotel ownership groups, asset managers, and brand partners
  • Strong financial acumen with deep understanding of hotel P&L management, forecasting, and asset performance metrics
  • Proven leadership ability with experience developing senior operational leaders and building high-performing teams
  • Exceptional strategic thinking, decision-making, and problem-solving skills in complex operational environments
  • Excellent executive communication and presentation skills with the ability to represent the company with owners, investors, and industry partners

Responsibilities

  • Provide executive oversight of operational performance across the Stonebridge hotel portfolio, ensuring properties meet or exceed financial, operational, and guest satisfaction goals
  • Partner with ownership groups and asset managers to ensure each property delivers strong financial performance and long-term asset value
  • Represent Stonebridge in ownership meetings, board discussions, and strategic reviews, providing operational insights and performance updates
  • Support business development efforts by participating in management pitch presentations and demonstrating Stonebridge’s operational capabilities to prospective owners and partners
  • Collaborate with the CEO and executive leadership team to translate company strategy into actionable operational initiatives across the portfolio
  • Lead and mentor regional and corporate operations leaders, fostering accountability, professional growth, and consistent execution of company standards
  • Monitor key performance indicators including RevPAR, NOI, guest satisfaction, and labor metrics, implementing corrective strategies when needed
  • Ensure operational alignment with brand standards, management agreements, and ownership expectations across all managed properties
  • Partner with Development, Revenue Management, Sales, Finance, and HR leadership to support portfolio growth and operational effectiveness
  • Oversee operational readiness for new hotel openings, transitions, and property renovations
  • Identify opportunities to improve operational efficiency, guest experience, and profitability through innovation, technology adoption, and best practices
  • Maintain strong relationships with brand partners, vendors, and industry stakeholders to support the company’s strategic objectives
  • Promote a culture of accountability, collaboration, and service excellence throughout the organization

Benefits

  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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