Chief Operating Officer

Build My Great TeamCharleston, SC
24d$150,000 - $200,000Onsite

About The Position

Chief Operating Officer Steinberg Law Firm | LLC Lead the Operations. Elevate the Culture. Drive the Firm Forward. About the Firm With a history spanning nearly a century, this highly respected plaintiff’s firm has earned a reputation for unwavering client advocacy, exceptional legal skill, and a deep commitment to community impact. Known for securing landmark results and recovering hundreds of millions of dollars for injured individuals and families, the firm blends the personalized attention of a boutique practice with the resources and results of a large, established organization. Rooted in tradition yet driven by innovation, Steinberg Law is entering an exciting phase of strategic expansion. With dedicated leadership, a loyal client base, and an award-winning legal team, the firm is poised for significant growth in the coming years. We are seeking an operational executive who can honor the firm’s legacy while building the systems, infrastructure, and culture needed to support its ambitious next chapter. This is a unique opportunity to help shape the future of a mission-driven, results-oriented law firm with an enduring history of excellence. About the Role The COO will partner with firm leadership to run the business side of the practice—freeing up the partners to focus on client work and growth. The ideal candidate will combine financial acumen with exceptional people skills, creating a firm culture of accountability, clarity, and enthusiasm. This is more than an operational role; it is a leadership opportunity to enhance reputation, energize the team, and systemize the business for scalability.

Requirements

  • 7+ years in operational leadership, ideally in a professional services firm, law firm experience a plus.
  • Strong Operations, HR, and bookkeeping/financial experience.
  • Proven success in leading teams through change and growth.
  • High EQ—listens, builds trust quickly, and manages relationships with tact and respect.
  • Strong leadership presence—instills confidence in partners, staff, and clients.
  • Financial and operational acumen—comfortable with budgets, reports, and KPIs.
  • Change agent—adept at introducing accountability and structure without eroding morale.
  • Excellent communicator—able to unite diverse personalities around common goals.

Nice To Haves

  • Familiarity with legal operations (billing, trust accounts, case delivery) strongly preferred.

Responsibilities

  • Strategic & Operational Leadership Collaborate with partners to design and implement the firm’s growth strategy.
  • Roll out clear KPIs and accountability systems that instill confidence across the team.
  • Lead firm-wide initiatives that strengthen profitability, client service, and reputation.
  • Team Development & Culture Build trust and credibility with partners and staff by listening, coaching, and leading by example.
  • Mentor and develop staff, improving morale and fostering engagement.
  • Address conflict constructively and promote a culture of transparency and respect.
  • Operations, Finance & HR Oversee HR, recruiting, benefits, performance management, and professional development.
  • Manage finance, bookkeeping, budgeting, and reporting with accuracy and insight.
  • Ensure compliance with legal industry standards (trust accounting, billing, case management).
  • Efficiency & Innovation Streamline processes and systems to ensure consistency and scalability.
  • Implement technology and workflows that enhance efficiency and the client experience.
  • Identify opportunities to leverage resources and maximize partner capacity.

Benefits

  • Competitive base salary ranging from $150,000 to $200,000, commensurate with experience and qualifications.
  • Performance-based incentive bonus program tied to achieving and exceeding key operational and strategic objectives.
  • Comprehensive benefits package, including health, dental, and vision insurance; 401(k) with employer match; and paid time off.
  • Professional development and continuing education opportunities to support ongoing growth and leadership excellence.
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