Chief Operating Officer

Flatrock Manor • Flint, MI

6d • Onsite

About The Position

The Chief Operating Officer (COO) is a key executive role responsible for overseeing the day-to-day administrative and operational functions of the organization. Reporting directly to the Co-Chief Executive Officers (CEO), the COO ensures that business operations are efficient, aligned with strategic goals, and scalable for growth. This position plays a critical role in translating high-level strategies into actionable plans, optimizing processes, and fostering a high-performance culture. The ideal candidate will be a strategic thinker with strong leadership skills, capable of driving operational excellence while adapting to dynamic business environments.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field required; MBA or advanced degree preferred.
• Minimum of 10-15 years in progressively senior operational roles, with at least 5 years in executive leadership.
• Proven track record in managing large-scale operations in [industry-specific, e.g., tech, manufacturing, or nonprofit] environments.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate diverse teams.
• Strong analytical and problem-solving abilities, proficient in data analysis tools and methodologies.
• Expertise in operational software (e.g., ERP systems, CRM platforms) and emerging technologies like AI and automation.
• Excellent communication skills, both verbal and written, for presenting complex information to stakeholders.
• Financial acumen, including budgeting, forecasting, and P&L management.
• Results-oriented with a hands-on approach; resilient under pressure; committed to diversity, equity, and inclusion; and adaptable to fast-paced, evolving business landscapes.

Responsibilities

• Oversee all internal operations, including supply chain, production, logistics, and customer service, to ensure seamless execution and efficiency.
• Implement systems and processes to improve productivity and reduce costs without compromising quality.
• Collaborate with the CEO and executive team to develop and execute the organization’s strategic plan.
• Monitor progress against key performance indicators (KPIs) and adjust operations as needed to achieve business objectives.
• Lead, mentor, and develop operational teams, promoting a culture of continuous improvement, accountability, and innovation.
• Oversee talent acquisition, training, and performance management to build a resilient workforce.
• Work closely with the CFO to manage budgets, forecast financial needs, and ensure operational decisions align with fiscal responsibility.
• Identify opportunities for cost savings and revenue enhancement.
• Develop and enforce policies to mitigate operational risks, ensure regulatory compliance, and maintain high standards of safety and ethics across all departments.
• Analyze current operations using data-driven insights to streamline workflows, integrate technology solutions, and enhance overall efficiency.
• Champion initiatives like digital transformation or sustainability practices.
• Serve as a liaison between departments, external partners, and the board of directors.
• Foster strong relationships with vendors, clients, and industry peers to support business growth.

Benefits

• Competitive salary
• Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
• A collaborative, innovative work environment with opportunities for impact and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive