Chief Operating Officer

Administrative/Clinical•Yakima, WA

6d•$150,000 - $200,000

About The Position

Strengthen operations. Expand access. Improve lives Community Health of Central Washington is seeking a dynamic and mission-driven Chief Operating Officer (COO) to join our leadership team at our Federally Qualified Health Center (FQHC) dedicated to delivering high-quality, accessible, and equitable healthcare to underserved communities. The COO will play a critical role in advancing our mission by overseeing day-to-day operations, driving organizational efficiency, and ensuring the delivery of patient-centered care across all service lines. This is an opportunity for a strategic and collaborative leader to make a meaningful impact on community health while strengthening systems that support clinical excellence, financial sustainability, and continuous improvement. Our Clinics and Programs serving Yakima and Kittitas Counti es: Central Washington Family Medicine Residency Central Washington Family Medicine Clinic – On site 430B Pharmacy Yakima Pediatrics - On site 430B Pharmacy w/drive-through Naches Medical Clinic Highland Clinic Community Health of Central Washington – Ellensburg/Ellensburg Dental Care - On site 430B Pharmacy Senior and Residential Care/Senior Smiles Patient Centered Behavioral Health

Requirements

Master’s Degree in Business Management, Healthcare Administration or related field; a combination of equivalent education and experience in health service management may be substituted for degree
5 years’ experience in management of health program operations in urgent care, primary care and/or outpatient facility and direct experience in staff supervision is required
Valid Driver’s license and auto insurance is required

Responsibilities

Oversees all operational functions related to medical and dental services and sites
Works with the CFO on annual budget, volume projections, equipment planning, staffing, and cost control initiatives
Works with the CMO, Dental Director, Residency Program Director and HR to assure achievement of annual recruitment and retention objectives for provider staffing
Serves on the CHCW Leadership Group and other high-level committees and teams as appropriate
Administers and monitors standards, policies, and procedures for areas of responsibilities
Serves as staff to the Board of Directors under the direction of the CEO. Contributes to the strategic planning work of the Board
Reviews, analyzes, and evaluates monthly financial and statistical information and productivity reports with managers and leaders. Adjusts as appropriate to achieve business and budget goals