Chief Operating Officer

Leap Brands•New York, NY

18d

About The Position

The Chief Operating Officer will serve as the senior operational leader for a rapidly scaling, private equity backed pizzeria platform. This role will own all restaurant-level performance across an expanding multi-brand and multi-unit portfolio. The COO will be responsible for driving EBITDA growth, operational discipline, leadership development, and seamless execution of new acquisitions and organic unit expansion. This is a true build-and-scale role for an operator who thrives in high-growth, data-driven environments.

Requirements

10+ years of senior multi-unit leadership in QSR, fast casual, or restaurant platforms
Experience operating at scale in a private equity or high-growth environment
Strong track record of building teams and scaling multi-market restaurant operations
Deep understanding of unit economics, EBITDA drivers, and operational KPIs
Experience leading through systems upgrades, restructures, and integration
Hands-on, disciplined, and highly execution-oriented leader

Responsibilities

Lead all field operations across a growing multi-unit, multi-market pizzeria platform
Own P&L performance, labor optimization, food cost, margin expansion, and unit-level profitability
Build and scale a high-performance operating structure including RVPs, Directors of Ops, and Field Leaders
Drive standardization across systems, processes, training, and operational execution
Partner closely with the CEO and PE sponsor on growth strategy, unit economics, and platform expansion
Lead integration of newly acquired brands and locations
Oversee new store openings including site readiness, staffing, training, and launch execution
Implement KPI dashboards, reporting cadence, and operating rhythms
Optimize guest experience, brand execution, service speed, and food quality
Serve as a culture carrier and leadership standard across the organization