Chief Operating Officer
About The Position
Pinnacle EMS is a 30-year environmental and energy professional services firm supporting: Major oil companies Fuel retailers Environmental consultants Legacy petroleum asset owners Compliance programs Claims management and remediation Property research and land services Data and technology-enabled solutions We are a company undergoing important transformation: expanding service offerings, improving operational discipline, building leadership capacity, and preparing for a long-term growth goals. We are seeking a strategic, people-centered, execution-oriented COO to help us build the next generation of Pinnacle. The Chief Operating Officer will serve as the operational integrator for the business, responsible for: Day-to-day operational leadership Coaching and developing functional leaders Driving accountability and performance systems Strengthening internal operations across HR, IT, accounting, and facilities Implementing scalable processes and tools Ensuring organizational health and cultural cohesion Improving profitability through operational excellence Supporting the company’s service delivery and growth goals The COO frees the CEO and President to focus on innovation, business development, client relationships, market strategy, and service expansion. This is an ideal opportunity for a leader who excels at turnarounds, leadership development, change management, and cross-functional operational oversight in a mission-driven environment.
Requirements
- 10+ years in operations or organizational leadership roles
- Experience managing multi-disciplinary teams (HR, IT, finance, or operations)
- Demonstrated success in professional services, environmental/energy, consulting, or compliance sectors
- Proven ability to coach leaders, build culture, and enforce accountability
- Strong financial literacy (budgets, margins, pricing, KPIs)
- Expertise in leading organizational change or transformation
- Exceptional communication, emotional intelligence, and leadership maturity
Nice To Haves
- Experience in environmental, energy, fuel retail, claims management, or regulated industries
- Experience with acquisitions, integrations, or building new business units
- Post-graduate degrees or certifications (MBA, etc.)
- Familiarity with EOS or similar company management systems
- Track record of handling sensitive or complex employee relations and of executive leadership development
Responsibilities
- Day-to-day operational leadership
- Coaching and developing functional leaders
- Driving accountability and performance systems
- Strengthening internal operations across HR, IT, accounting, and facilities
- Implementing scalable processes and tools
- Ensuring organizational health and cultural cohesion
- Improving profitability through operational excellence
- Supporting the company’s service delivery and growth goals
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
