Chief Operating Officer

Tucson Plastic Surgery • Tucson, AZ

8d

About The Position

Our Client, Tucson Plastic Surgery , continues to expand the care provided to include Glow Skin + Wellness, Alchemy Surgery Center, and Sonoran Dream Anesthesia. With expansion, this physician-owned and operated practice is ready to add a Chief Operating Officer (COO) to the leadership team. Foundational opportunity: This role blends strategic execution with hands-on leadership to steer operational excellence in support of the vision, shaping the future of the practice. Mission-driven : Steward a mission rooted in transformation and authenticity. The team and surgeons provide care with warmth, compassion, and precision. Real impact : Support patient comfort and outcomes through intentional and empowering operational decisions.

Requirements

• Master’s degree preferred, Bachelor’s required (Healthcare Administration, Business, or related), or equivalent experience
• 5+ years of operations leadership experience; within a medical practice preferred
• Skilled in cross-functional project leadership, change management, and process improvement
• Experience and understanding of insurance and patient billing workflows, requirements, and best practices
• Technologically savvy with knowledge of systems that improve the team and patient experiences
• Energetic with the ability to motivate others and create excitement to achieve key milestones and goals
• Flexible and adaptive, creative, fun, open and transparent, team-oriented, and solution-oriented

Responsibilities

• Business Management & Growth Support smooth enterprise-wide operations
• Develop SOPs and standardize practices that reinforce precision, consistency, and operational excellence
• Act as the expert in practice management software, inventory systems, and operational workflows
• Ensure credentialing and maintain a safe, compliant environment
• Oversee marketing strategy, brand alignment, and growth initiatives, and produce monthly metrics reports to track leads and conversions
• Maintain strong vendor and consultant relationships
• Foster a culture rooted in compassion, professionalism, and authentic connection
• Lead recruiting, onboarding, and team development with an emphasis on alignment, growth, and long-term fit
• Build leadership capacity through coaching, mentorship, and structured communication rhythms (huddles, 1:1s, team meetings)
• Support employee engagement and development
• Ensure benefits, payroll, and people operations run smoothly, with a focus on staff wellbeing and retention
• Oversee operational readiness, compliance, and financial performance across all entities
• Enhance private pay and insurance workflows for accuracy, denial reduction, and patient clarity
• Lead the execution of strategic and systems optimization initiatives
• Lead budgeting, oversee revenue cycles, and lead monthly financial reviews
• Ensure accurate receivables management, vendor review, and staffing alignment
• Serve as liaison for accounting and legal matters

Benefits

• Base salary + bonus based on milestone and KPI achievement, with the opportunity to grow with continued success
• 100% employer paid health, dental, and vision insurance coverage
• Generous PTO
• 401K with safe-harbor match and profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1-10 employees