Chief Operating Officer

Memorial Health•Marysville, OH

8d•Onsite

About The Position

Memorial Health is seeking an experienced, collaborative, and execution-focused Chief Operating Officer (COO) to provide enterprise-wide operational leadership across hospital, ambulatory, procedural, and support services. Headquartered in Marysville, Memorial Health serves a rapidly growing community and surrounding region, with strong population growth, expanding employer presence, and increasing demand for healthcare services. Reporting directly to the Chief Executive Officer, the COO serves as the CEO’s primary operational partner and a key member of the system leadership team. This role is responsible for translating strategy into execution, ensuring consistent performance, and positioning the organization to scale effectively while maintaining quality, culture, and financial strength. The COO is expected to maintain a strong on-site presence, build trusted relationships across the organization, and actively engage with physicians, employees, community partners, and local stakeholders in support of Memorial Health’s mission and values. About Memorial Health Memorial Health is a financially strong, community-based health system headquartered in Marysville, Ohio, serving a high-growth market experiencing sustained residential, commercial, and employer expansion. This growth is driving increased demand for inpatient, outpatient, ambulatory, and specialty services. The organization has earned multiple national recognitions, including: Newsweek recognition as one of America’s Best Hospitals Forbes recognition as a Top Hospital The Leapfrog Group “A” Grade for patient safety Centers for Medicare & Medicaid Services Five-Star Ratings for quality and patient experience These recognitions reflect Memorial Health’s sustained commitment to clinical excellence, patient experience, operational discipline, and strong financial performance.

Requirements

Master’s degree required (MHA, MBA, MPH, or related field preferred).
Minimum of 10–15 years of progressive healthcare leadership experience, including senior operational responsibility.
Demonstrated success leading complex hospital or health system operations.
Strong operational, financial, and analytical acumen.
Experience working collaboratively with boards, physicians, and executive leaders.
Comfort leading in a technology-enabled healthcare environment.
Enterprise-level thinker with strong execution discipline
Collaborative, relationship-driven leadership style
High emotional intelligence and executive presence
Data-driven decision maker with sound judgment
Commitment to patient-centered care, quality, and safety

Responsibilities

Provide executive oversight and accountability for system-wide operations, including inpatient, outpatient, ambulatory, surgical, diagnostic, ancillary, and support services.
Ensure consistent operational standards, workflows, and performance expectations across all facilities and service lines.
Lead initiatives focused on patient flow, access, capacity management, and operational efficiency.
Partner with the CEO and executive leadership team to execute Memorial Health’s strategic plan, including growth initiatives and service line expansion.
Translate strategic priorities into actionable operational plans with measurable outcomes.
Monitor performance through dashboards, KPIs, and continuous improvement initiatives.
Collaborate closely with the Chief Nursing Officer (CNO), Chief Medical Officer (CMO), and physician leaders to align clinical excellence with operational performance.
Support dyad leadership models and interdisciplinary collaboration.
Advance a culture of quality, safety, accountability, and continuous improvement.
Champion the responsible use of data, analytics, automation, and emerging technologies—including artificial intelligence (AI) to improve access, throughput, workforce efficiency, and patient experience.
Partner with the Chief Information Officer to ensure technology solutions are operationally integrated, adopted, and sustained.
Lead operational change management associated with technology-enabled improvements.
Collaborate with the Chief Financial Officer on labor productivity, staffing models, expense management, and capital planning.
Ensure operational decisions support Memorial Health’s strong financial performance and long-term sustainability.
Oversee operational execution related to capital projects and major system implementations.
Lead, coach, and develop senior operational leaders across the organization.
Build leadership bench strength through mentoring, accountability, and succession planning.
Foster a growth mindset focused on innovation, adaptability, and disciplined execution.
Serve as a visible, engaged leader within the organization and the community.
Build strong relationships with physicians, employees, and community partners.
Represent Memorial Health in community and stakeholder settings as appropriate.