Chief Operating Officer, West/Central Region

SIAA•Centennial, CO

About The Position

The insurance industry is evolving, and SIAA is excited to drive this evolution. As the premiere agent alliance, we have created the strongest network where independent insurance agencies can accelerate their growth by accessing diverse products from the most reputable carriers available. We make a difference in people’s lives by helping them build successful careers and businesses, and when we achieve this for our member agencies, our strategic partner carriers, and for our internal team, the potential for our collective success is unlimited. As a Great Place to Work, SIAA embraces the unique experience, background, and perspective that each individual brings, and we are connected by the common core values that drive our success: Persistent Positivity, Intellectual Curiosity, Humble Authenticity, Selfless Collaboration, and Solution-Driven. Join a team that is relentless in its’ pursuit of continuous improvement and execution of forward-thinking ideas. If you are looking for an organization where your ideas are heard, your feedback is valued, and your opportunities to learn and grow abound, look no further than SIAA and our master agency network. Job Summary Under the direction of the President of the West/Central Region, the Chief Operating Officer (COO) is responsible for overseeing daily operations, translating the President’s and SIAA’s vision into actionable strategies, leading teams, driving growth, pursuing Alliance Member satisfaction, improving efficiencies, and ensuring operational alignment with strategic goals, acting as the crucial link between the C-suite and day-to-day execution. The ideal candidate resides in Colorado. Candidates in Wyoming, Montana, and Texas are also encouraged to apply.

Requirements

Bachelor’s Degree and a minimum of seven years related experience and/or training; or equivalent combination of education and experience.
Extensive property and casualty insurance company, wholesale insurance, and/or agency experience required.
Must have management experience and ability to communicate effectively one-on-one and to larger groups with outstanding presentation skills, via various mediums.
Ability to set clear priorities and delegate, have strong analytical, organizational, and problem-solving skills, which support and enable sound decision making.
Ability to travel.
Ability to multi-task in a fast-paced environment.
Comfortable with independent work as well as being a team leader.
Business development/sales: Able to establish relationships with clients and prospects and build the business case for expansion; help provide client and carrier solutions.
Interpersonal: Be a leader who effectively delegates to achieve goals.
Management: Direct and allocate resources toward achieving specific goals; understand hiring and employment regulations and processes for effective employee relations.
Financial: Able to work with numbers and evaluate and recognize trends and achieve financial goals.
Organizational: Able to work effectively under continual time deadlines.
Communication Skills: Demonstrates strong written communication abilities, including accurate use of spelling, grammar, and syntax. Possesses the capability to interpret both written and verbal communications, identifying key messages and nuances, and effectively conveying complex concepts to others.
Mathematical Skills: Proficient in applying mathematical concepts. Skilled in utilizing fractions, percentages, ratios, and proportions to address practical situations and solve real-world problems.
Reasoning Ability: Able to apply sound judgment and common sense to execute instructions provided in written, oral, or diagrammatic form. Demonstrates the ability to resolve problems involving multiple concrete variables within standardized situations.
Strong leadership, analytical, and problem-solving skills.
Deep understanding of business operations, Property & Casualty Insurance, and industry trends.
Exceptional communication and decision-making abilities.
Proven ability to manage complex projects and drive results.
Tireless pursuit of growth opportunities for our Alliance, including specific growth for our agencies and partner carriers.
Utilization of data and technology to enhance and ensure our success.
Entrepreneurial spirit to innovate & create.

Responsibilities

Strategy Implementation: Turn high-level strategic goals into executable operational plans, ensuring feasibility and alignment.
Operational Optimization: Work with the following teams/personnel to ensure achievement of goals/KPIs within the assigned territory: Vice President of Operations Recruiting Agency Development Carrier Relationships Contract Management/Legal Book Management and Quality Control AccessPlus Compliance Marketing
Performance Management: Develop and monitor Key Performance Indicators (KPIs) to track progress and ensure operational goals are met.
Budget & Finance: Work with finance to review budgets, monitor spending, and review financial reports, ensuring profitability.
Leadership & Team Building: Lead, motivate, and develop staff, fostering a culture aligned with company mission, and ensuring growth and success of our Alliance.
Process Improvement: Identify and implement initiatives to boost efficiency, productivity, and scalability across the organization.
Colleague Relations: Build and maintain solid, productive relationships with key external colleagues, including our Strategic Partner Carriers, to ensure appropriate business mix, profitability, and strategic growth is achieved.
Cross-Functional Collaboration: Bridge communication gaps, ensuring all functions work cohesively.
Hold pertinent staff, product, or services meetings.
Review materials and products and distribute information to Members and staff as needed.
Execute and oversee Annual Member Meetings for all territories assigned to ensure successful events.
Proactively communicate and collaborate with external and internal customers to assess and meet information needs.
Successfully engage in multiple initiatives simultaneously.
Work collaboratively with others (internally and externally) to achieve common objectives, goals, and results.