Chief Operating Officer, UCSF Health Network

University of California San Francisco•San Francisco, CA

19h

About The Position

The Chief Operating Officer (COO), UCSF Health Network, is a senior leadership role responsible for driving operational excellence across the UCSF Health Network, including the Affiliate Partner Network, Community Hospitals Division, Network Ambulatory Centers and Physician Foundation. Reporting to the President of UCSF Health Network, the COO will oversee day-to-day operations, performance improvement, and the delivery of integrated, high quality care across the UCSF Health Network locations. In addition to optimizing performance at current sites, the COO will play a pivotal role in expanding the UCSF Health Network to improve access to care for patients in the Bay Area. The UCSF Health Network is a patient care network committed to delivering high quality, convenient care that is deeply integrated with both the communities we serve and the nationally recognized complex care capabilities of UCSF Health’s academic medical enterprise. The UCSF Health Network consists of an affiliate partner network, two community hospitals, physician foundation, and multi-specialty outpatient centers. The UCSF Health network is a $1.1 B enterprise with 3000 employees. The Affiliate partner network includes John Muir Health, Marin Health and Washington Health. The UCSF Health Network also owns and operates UCSF Health Stanyan Hospital, UCSF Health Hyde Hospital, and outpatient centers in Berkeley and Burlingame, and numerous physician foundation sites across the Bay Area. The UCSF Health Network has only recently added community hospitals and major outpatient centers. A primary focus of this position is to drive elite operational efficiency across all Network affiliate partner sites, community hospitals and ambulatory locations. By cultivating teams and cultures committed to performance optimization, the COO will drive exceptional patient and family experiences, strengthen clinician and staff engagement, and deliver strong financial performance. This leader will ensure the effective use of personnel and financial resources to execute the Health Network's annual operating plans and enabling sustainable network growth. As a core member of the UCSF Health Network leadership team, the COO will align operational priorities with Network goals and collaborate with health system leaders to address complex operational challenges. This position carries significant accountability for operational performance across the Network's hospitals and ambulatory sites, understanding that operational excellence creates the foundation for exceptional patient outcomes and sustainable network growth. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $350,100 - $525,200 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Bachelor's degree in business, health administration or clinical degree and / or equivalent experience / training.
Extensive executive management experience in a complex health care organization.
Expert knowledge of health care delivery models, business and strategic planning, financial management, and organizational development.
Highly advanced ability to work collaboratively and effectively with medical center executives, campus leadership, external agencies, and other academic medical centers and healthcare institutions.
Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration.
Expert knowledge of capital and operating budget development and management, financial analysis, and reporting techniques.
Excellent verbal and written communication skills.
Expert negotiation and influencing skills.
Highly advanced ability to build and maintain a climate of trust that inspires commitment to achieve organization goals.
Driving Results : Skilled in optimizing operations with a continuous focus on measurable outcomes and results. Encourages and role models ownership, complex problem-solving, and inspires teams to achieve peak performance when compared to industry benchmarks.
Process Excellence : Proactively seeks to improve processes, raising clinical quality and productivity by implementing best-in-class solutions and benchmarking performance against healthcare industry leaders.
Collaborating and Influencing : Builds and maintains strong relationships to enable effective collaboration across a complex, matrixed organization. Drives engagement across diverse teams and constituent groups.
Leading People : Builds and develops teams with a focus on integration and growth, creating a culture of accountability, collaboration, and continuous improvement with a strong focus on operational success and innovation.