Chief Operating Officer (COO)

JCC Association of America•Maitland, FL

2d•$100,000

About The Position

ABOUT SHALOM ORLANDO Shalom Orlando is an integrated Jewish Community Center and Jewish Federation, serving as both the primary provider of Jewish programs and experiences and the backbone organization for Jewish life in Greater Orlando. Through the Roth Jewish Community Center, Shalom Orlando delivers a wide range of community-facing programs including early childhood education, camps, wellness, fitness and aquatics, cultural and educational programming, and engagement across the lifespan. In its federation and backbone role, Shalom Orlando also provides community-wide leadership and coordination, including philanthropic development, security and community safety, community relations, convening, and partnership-building on behalf of the broader Jewish community. Together, these roles position Shalom Orlando not only as a place where Jewish life happens, but as an organization responsible for strengthening, connecting, and supporting the entire Jewish ecosystem in Central Florida. Shalom Orlando is entering a new chapter of leadership and renewal, with a new CEO and a renewed commitment to operational excellence, growth, and community impact. POSITION OVERVIEW The Chief Operating Officer (COO) is the CEO's primary operational partner and right hand, with a particular focus on the programmatic, operational, and people-centered work of the Roth Jewish Community Center. This senior leader ensures that Shalom Orlando's strategy, priorities, and vision translate into effective execution across programs, operations, and staff. While the COO operates within Shalom Orlando's integrated JCC-Federation model and collaborates closely with colleagues responsible for federation-level functions such as philanthropy, security, and community relations, this role is more heavily oriented toward the day-to-day excellence, growth, and impact of the Roth Jewish Community Center's programs and operations. While this role is expected to function as the organization's senior operational leader, specific areas of oversight and day-to-day responsibilities will be shaped in partnership with the CEO, based on the strengths of the individual hired and the evolving needs of the organization. ORGANIZATIONAL DRIVERS & GROWTH FOCUS Shalom Orlando's work is driven by a set of interconnected organizational engines, each of which plays a critical role in advancing Jewish life in Greater Orlando and all of which require continued strengthening, integration, and growth: Philanthropic support, including individual giving, foundation relationships, and community-wide fundraising Community initiatives and cooperation, including backbone leadership, convening, partnership development, and community security coordination Preschool (early childhood education) and Parent Education Center, serving as foundational entry points for families and long-term engagement Day camp, after-school, and youth program revenue, supporting both mission and financial sustainability Wellness, fitness and aquatics, as core drivers of daily engagement, membership, and community wellbeing Senior programs and services, supporting connection, wellness, and lifelong engagement Cultural programs, including arts, learning, and experiences that enrich Jewish identity and community life The COO will also help advance aspirational goals to collaborate with regional hospital systems around wellness and preventive health, significantly expand adult and older adult programming, and strengthen Shalom Orlando's role as a backbone organization serving as a convener, connector, and driver of Jewish community programs and partnerships throughout Greater Orlando.

Requirements

Senior leadership experience in a Jewish Community Center, Jewish Federation, YMCA, or comparable nonprofit organization strongly preferred
Demonstrated success managing people, systems, and complex operations
Strong organizational, project management, and execution skills
Comfort working with boards, donors, and senior stakeholders
Data-driven mindset with experience using metrics to guide decisions
High emotional intelligence and ability to hold others accountable with clarity and respect
Comfort leveraging technology and AI tools to enhance organizational performance
Commitment to Jewish community, values, and mission-driven work

Responsibilities

Serve as a strategic and operational thought partner to the CEO
Translate vision, priorities, and board direction into actionable plans and measurable outcomes
Support CEO preparation for board, committee, donor, and community engagements
Bring creativity, innovation, and constructive challenge to leadership discussions
Oversee and coordinate internal operations and staff functions (structure to be finalized)
Ensure clarity of roles, goals, and performance expectations across departments
Drive follow-through, accountability, and organizational discipline
Foster a collaborative, high-performing, and mission-aligned culture
Strengthen internal systems, workflows, and decision-making processes
Use data, dashboards, and metrics to track performance and guide decisions
Leverage technology and AI tools to improve efficiency and effectiveness
Partner with Finance, HR, IT, Facilities, and Security to ensure strong infrastructure, compliance, and risk management
Work closely with the CEO to support the board and its committees
Prepare materials, track follow-up, and support strong governance practices
Represent the organization with donors, partners, and community stakeholders when appropriate

Benefits

This is a full-time, exempt position with a starting salary of $100,000 per year, commensurate with experience, plus a comprehensive benefits package.
Shalom Orlando offers the opportunity to be part of an exciting, dynamic, and forward-thinking leadership team committed to strengthening Jewish life, driving innovation, and building a vibrant and connected community in Central Florida.

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