Chief of Staff

BAO Consulting Group•Dallas, TX

About The Position

BAO Consulting Group is seeking a Chief of Staff to serve as the operational right hand to the Executive team. This is not a traditional administrative role — and it is not a pure strategy role either. It is both. The right candidate is someone who can draft a client proposal in the morning, manage vendor relationships in the afternoon, and make sure the Dallas office runs without friction in between. You are highly organized, commercially aware, discreet, and energized by the variety that comes with working at the center of a fast-growing boutique advisory firm. You will support the firm's business development efforts, own internal operations, and ensure that leadership's time and attention is always focused where it matters most.

Requirements

5–8 years of progressive experience in a chief of staff, executive operations, BD coordinator, or similar hybrid role — ideally within a professional services or consulting environment
Proven ability to manage up, manage across, and manage direct reports simultaneously
Exceptional written communication skills — you can write a crisp executive email and a polished client proposal with equal confidence
Strong project management instincts; highly organized with meticulous attention to detail
Commercial awareness and the ability to engage credibly with BD and client development activities
Discretion and professionalism when handling confidential firm and personnel matters
Proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), CRM tools, and modern collaboration platforms
Comfortable working in a fast-moving, ambiguous environment where priorities shift and no two days are the same
Bachelor's degree in Business, Communications, Finance, or a related field

Nice To Haves

Prior experience at a boutique consulting, advisory, or professional services firm
Exposure to proposal writing, credentials development, or marketing in a B2B services context
Experience managing or mentoring administrative or operational support staff
Familiarity with Zoho CRM, Rippling, or similar platforms used in BAO's tech stack

Responsibilities

Serve as a direct extension of the Executive team — anticipate needs, remove friction, and ensure follow-through on all leadership priorities
Oversee scheduling, travel coordination, and executive calendar management
Prepare the Executive team for meetings, calls, and client interactions — briefings, talking points, and follow-up documentation
Own leadership communications: draft internal announcements, firm updates, and executive correspondence
Attend leadership meetings, capture decisions and action items, and drive accountability on follow-through
Manage confidential and sensitive information with the highest level of discretion
Support BD efforts across the full pipeline: research target accounts, prepare outreach materials, and coordinate follow-up cadences
Own proposal and RFP coordination — draft, format, and manage review cycles for client-facing proposals and credentials decks
Maintain and update BAO's proposal library, case study repository, credentials deck, and BD collateral
Track inbound and outbound leads; maintain CRM hygiene and pipeline reporting in coordination with BD and leadership
Conduct market research and competitive intelligence to support pursuit strategies and new service line development
Coordinate and prepare materials for client presentations, pitches, and conference appearances
Own special projects assigned by the Executive team — from firm-wide initiatives to one-off research or analysis requests
Monitor and triage inbox as directed; draft responses and route items appropriately
Manage expense reporting and reconciliation for the Executive team and senior leadership
Coordinate with BAO's external partners including legal counsel, accountants, and technology vendors
Identify operational inefficiencies and proactively recommend and implement improvements
Flex into any area of the business where leadership needs support — this role is defined by what the firm needs, not a fixed job description