Chief of Staff, Property Management (Union City, Foster City, Oakland)

MidPen Housing•Union City, CA

12d

About The Position

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Location: Union City Chief of Staff, Property Management The Chief of Staff, Property Management, is a key leader responsible for driving departmental effectiveness and advancing MidPen’s strategic goals. The role centralizes operations, advises the SVP, and leads portfolio-wide initiatives by streamlining workflows, strengthening systems, and translating improvements into consistent policy. The position works across functions to ensure high‑quality, compliant, resident‑focused operations. It requires deep affordable housing expertise, strong financial skills, and the ability to manage complex projects while influencing executive‑level stakeholders. The ideal candidate balances urgent needs with long‑term priorities, leads through influence, and improves processes for measurable impact. As a mission driven leader, they center residents, site teams, and partners while driving sustainable change.

Requirements

Personable, high EQ influencer able to build trust and alignment across site teams, shared services, executives, and Board stakeholders.
Sound judgment and discretion; excellent problem-solving and prioritization skills.
Demonstrated track record of overseeing complex, large-scale projects with diverse internal and external stakeholders
Strong critical thinking and analytical skills supported by an awareness of when new information and fresh perspectives are required
Inclusive and clear communicator with an orientation towards transparency and inclusivity, committed to fostering an equitable environment
Technology fluency with enterprise property management tools and BI/reporting concepts (no specific systems required)
Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation
Commitment to the Mission and Values of MidPen Services and MidPen Housing
Constantly perform desk-based computer tasks
Frequently sitting
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
Rarely twist/bend/stoop/squat, kneel/crawl
Ability to travel between office locations and properties on a regular basis
Bachelor’s degree required.
5–10 years of mid- to senior-level management experience in affordable housing property management is required.
Strong financial acumen, with experience managing large budgets and partnering closely with Accounting/Finance.
Proven project/program management track record leading complex, cross-functional initiatives and implementing durable change.
Experience working with Executive leadership and Board members, including preparation and delivery of executive-ready materials.
Policy writing experience and a history of designing, building, and improving operational and administrative processes.
Extensive experience in roles with a broad scope, requiring influence-based management and strong upward and lateral collaboration
Strong financial acumen, with experience managing and reviewing large budgets and P&L’s.

Nice To Haves

Advanced degrees in business administration, public administration, Finance, Urban Planning/Housing, or related business concentration preferred

Responsibilities

Build and maintain operational systems, protocols, KPIs, and calendars to create a consistent performance rhythm for Property Management.
Balance and prioritize weekly departmental and portfolio-wide initiatives.
Facilitate alignment through regular “start/stop/continue” exercises with Property Management leadership.
Lead agenda planning, meeting facilitation, and preparation of high‑quality materials for the SVP.
Develop executive-ready materials, insights, and recommendations for leadership.
Support change management and rollout of policies, operational improvements, and major initiatives.
Guide budget planning to ensure alignment with strategic priorities and operational needs.
Serve as a liaison between Property Management and cross-functional partners to ensure coordinated execution.
Optimize processes by mapping workflows, removing bottlenecks, and advancing automation and KPI reporting.
Lead high-impact, cross-functional projects and maintain strong communication plans, feedback loops, and analytical support.