Chief of Staff, Global Services

Workday • Chicago, IL

2d • Hybrid

About The Position

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Workday’s Global Services SVP is looking to hire an experienced Chief of Staff with field experience, business acumen, operational strength, communications and strategy depth, to work alongside leadership and drive flawless execution of the Global Services strategy for Workday at a global level. The Chief of Staff will drive forward the orchestration and execution of initiatives on behalf of the SVP, thereby extending the effectiveness of the organization by creating streamlined processes, communicating consistently, building trust and alignment across the organization, prioritizing areas for investment, and assisting key leaders in achieving focus within their teams. The Chief of Staff will serve as a trusted advisor and will also help manage key relationships and growth vectors. About the Role Field Alignment and Coordination: Organize and prioritize meetings with the SVP, aligning agenda items, following up on key actions, and focusing on outcomes and business impact Identify key field alignment initiatives with services teams and track shared goals related to key performance metrics across the dimensions of product, geography and industry Connect key stakeholders to key opportunities to ensure proper coverage and key strategic engagements to drive win rates and customer success Act as executive sponsor on specific opportunities Advocate for services engagement in areas of missed opportunities Operations and Planning Management: Serve as the liaison for critical Corporate Functions including Finance, People & Purpose (HR), Talent Acquisition, Sales, Customer Success, Presales, Corporate Strategy and the co-CEO offices Drive and own adoption and execution of the organization’s OKRs across the global services leadership team, including OKR review process and alignment to key company-wide initiatives Support executive reporting on key risks, issues, budget / P&L, and key metrics Promote operational excellence in collaboration with the VP of Operations, identifying and executing opportunities to optimize our organizational systems and processes with a focus on agility Special Initiatives and Strategy Projects: Lead key growth and transformation initiatives with the SVP, working closely with key stakeholders within and outside of the organization Help set and lead the Global Services strategy for Workday and support in defining, articulating, and altering strategy in accordance with company-wide objectives Conduct research for key projects, including, benchmarking, capabilities assessment, critical processes, new growth engines and general business improvements Trusted Advisor Act as trusted advisor to the SVP on key organizational changes, leadership alignment, and improvements in order to ensure vision and strategy are enabled Proactively identify areas of resistance, improvement and barriers to success for the transformation and prepare mitigation strategies Serve as a representative with substance and authority for the SVP in various meetings, and forums as appropriate. Advise on confidential matters and maintain a high level of confidentiality About You Basic Qualifications: 10+ years of experience leading strategic, change management initiatives at a Software as a Service or Public Cloud company 10+ years of experience building and leading high-performing and global teams, either in a direct or indirect/matrixed reporting model Preferred Qualifications: 2+ years of experience as a Chief of Staff at a SaaS or Public Cloud company Ability to drive collaboration, resolve conflict within the team and solution around complex business problems Experience as a Strategy Leader or Management Consultant Strong executive presence, facilitation, and communications skills Graduate or undergraduate degree, or equivalent in Finance, Accounting, Economics or related field. CPA preferred Experience in global roles across US, EMEA and APJ markets Ability to simplify and ruthlessly prioritize their own work and that of the team Ability to frame, structure and implement large and complex change initiatives Committed to building a diverse, inclusive and impactful culture Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $183,100 USD - $274,700 USD Additional US Location(s) Base Pay Range: $165,700 USD - $294,400 USD Additional Considerations: If performed in Colorado, the pay range for this job is $174,400 - $261,600 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 02/20/2026 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. 🌟 Join Our Talent Community here! Stay connected with Workday: Get the latest news & content Be first to hear about new roles Never miss an opportunity 🌐 Career Site 💡 Benefits 🌟 Join Our Talent Community 📰 Workday Life Blog 🤝 Inclusion and Belonging 📄 Application and Interview Tips 🎓 Early Careers / Internships 📋Contractor Job Site 👩‍💻 Engineering, but brighter. 💼 Sales, but brighter. 🤝 CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at [email protected].

Requirements

• 10+ years of experience leading strategic, change management initiatives at a Software as a Service or Public Cloud company
• 10+ years of experience building and leading high-performing and global teams, either in a direct or indirect/matrixed reporting model

Nice To Haves

• 2+ years of experience as a Chief of Staff at a SaaS or Public Cloud company
• Ability to drive collaboration, resolve conflict within the team and solution around complex business problems
• Experience as a Strategy Leader or Management Consultant
• Strong executive presence, facilitation, and communications skills
• Graduate or undergraduate degree, or equivalent in Finance, Accounting, Economics or related field. CPA preferred
• Experience in global roles across US, EMEA and APJ markets
• Ability to simplify and ruthlessly prioritize their own work and that of the team
• Ability to frame, structure and implement large and complex change initiatives
• Committed to building a diverse, inclusive and impactful culture

Responsibilities

• Organize and prioritize meetings with the SVP, aligning agenda items, following up on key actions, and focusing on outcomes and business impact
• Identify key field alignment initiatives with services teams and track shared goals related to key performance metrics across the dimensions of product, geography and industry
• Connect key stakeholders to key opportunities to ensure proper coverage and key strategic engagements to drive win rates and customer success
• Act as executive sponsor on specific opportunities
• Advocate for services engagement in areas of missed opportunities
• Serve as the liaison for critical Corporate Functions including Finance, People & Purpose (HR), Talent Acquisition, Sales, Customer Success, Presales, Corporate Strategy and the co-CEO offices
• Drive and own adoption and execution of the organization’s OKRs across the global services leadership team, including OKR review process and alignment to key company-wide initiatives
• Support executive reporting on key risks, issues, budget / P&L, and key metrics
• Promote operational excellence in collaboration with the VP of Operations, identifying and executing opportunities to optimize our organizational systems and processes with a focus on agility
• Lead key growth and transformation initiatives with the SVP, working closely with key stakeholders within and outside of the organization
• Help set and lead the Global Services strategy for Workday and support in defining, articulating, and altering strategy in accordance with company-wide objectives
• Conduct research for key projects, including, benchmarking, capabilities assessment, critical processes, new growth engines and general business improvements
• Act as trusted advisor to the SVP on key organizational changes, leadership alignment, and improvements in order to ensure vision and strategy are enabled
• Proactively identify areas of resistance, improvement and barriers to success for the transformation and prepare mitigation strategies
• Serve as a representative with substance and authority for the SVP in various meetings, and forums as appropriate.
• Advise on confidential matters and maintain a high level of confidentiality

Benefits

• As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
• For more information regarding Workday’s comprehensive benefits, please click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees