Chief of Operations

City of New York•New York City, NY

About The Position

ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES NYC Parks helps bring together people from all over our great city. From the iconic Central Park to neighborhood playgrounds, we own and operate some of the most exemplary green spaces in the world. At NYC Parks, our mission is to plan resilient and sustainable parks, public spaces, and recreational amenities, build a park system for the present and future generations, and care for parks and public spaces. NYC Parks offers innovation, leadership, the satisfaction of public service and a place to grow and develop your career. Full-time employees are also eligible for a wide variety of City benefits and perks.

Requirements

1. A baccalaureate degree from an accredited college and four years of full-time experience in one or more of the following fields: park management, park or urban rehabilitation, urban or regional planning, horticulture or forestry, historic preservation, architecture, land-scape architecture, engineering, recreation, public sector budgeting, or related fields, at least 18 months of which must have been in an administrative, managerial or executive capacity, or in supervision of professional staff working in any of the above mentioned areas; or
2. Education and/or experience equivalent to “1” above. However, all candidates must have 18 months of administrative, managerial, executive, or supervisory experience as described in “1” above.

Responsibilities

Under direction of the Deputy Commissioner/Chief Operating Officer, with great latitude for the exercise of independent judgment, manage budget and staff; establish and assess borough operations policy, priorities and standards.
Plan, coordinate and direct the delivery of maintenance and operations, technical services, horticulture, borough crews and capital project programs for the borough.
Obtain and sustain acceptable Parks’ Inspection Program (PIP) ratings; implement other applicable evaluation programs.
Analyze and adjust operations based on performance measurements and customer satisfaction.
Participate with the Borough Commissioner in the formulation of community relations policy and procedures; help translate plans into working programs.
Develop procedures for administration of short-term special projects and borough events.
Serve as an agency representative in mediating situations involving employees, community groups and/or labor unions, which are of a sensitive or complex nature.
Review, analyze and approve capital project proposals, plans and related documentation. Inspect capital construction projects as needed before final acceptance.
Attend meetings on behalf of the Commissioner and communicate key updates and decisions.
Continuously endeavor to improve the delivery of services to the public, utilizing all borough resources effectively and efficiently.
Ensure that staff members are provided with topical and comprehensive training to facilitate career development and personal enrichment.