CHIEF NURSING OFFICER

PSN Services LLC•Carrollton, TX

About The Position

The Chief Nursing Officer is a key member of the Senior Executive team, engaged in leading the overall clinical vision for the organization and providing clinical direction to the organization. The position provides clinical oversight, expertise, and leadership to ensure the delivery of affordable quality healthcare services. Responsibilities also include the strategy, development and implementation of innovative clinical programs that include collaboration with strategic business partners. The CNO will model, promote, and ensure that the Hospital’s Mission, Vision and Core Values are evident and present in the provision of health care.

Requirements

Graduate of an accredited nursing program.
MSN Required.
Current nursing license, in good standing with the State licensing board.
Minimum of three (3) years of CNO experience
Cognitive skills as related to the position.
Top Level Customer Service Attitude and Compassion for our Patients and Customers.

Nice To Haves

one (1) year in Orthopedics and Spine PREFERRED.

Responsibilities

Responsible for planning, organizing, and directing the overall operations of Nursing/Patient Care Services (i.e., Med/Surg Floor, OR, Employee Health/Infection Control, /Education/QI, Social Services/Discharge Planning, Utilization Review,).
Ensures compliance with patient care quality standards as it relates to the care provided to all age groups of patients. Maintains performance improvement activities within the department and participates in QI activities.
Assures competency of all nursing personnel. Assists in formulating the budget and maintains efficient and effective departmental operations while required compliance with all state, federal, and local regulations laws, standards, and protocols. Direct the training and instruction of nursing students.
Promotes the mission, vision, and values of the organization.
Knows and practices the prescribed philosophy, purpose, policies, and standards of Nursing/Patient Care Services.
Organizes, directs, and administers the Nursing/Patient Care Services in order to provide the level of care required by current medical and nursing standards.
Plans and coordinates with the Senior VP of Operations and Clinical Director, utilizing the respective Nursing Leadership members for planning the budgeting requirements for personnel, supplies, and equipment.
Responsible for cost controls to ensure maximum effectiveness of funds expended from the approved departmental budgets.
Supports and develops Nursing/Patient Care Services in the coordination of the employee selection process, work assignments, performance evaluations, and staff development for these services.
Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with Administration on the activities/issues of Nursing/Patient Care Services.
Plans and recommends to Administration new facilities or equipment, or modification thereto, needed to provide patient care.
Recommends, supports, and participates in education services, programs of education, and training, including orientation of new employees.
Encourages and facilitates the professional advancement of employees by affording opportunities for further education and experience.
Recommends the modification, addition, or deletion of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage.
Initiates and participates in problem-solving, policy-forming conferences for Nursing/Patient Care Services.
Maintains close coordination with all department to ensure continuity and collaboration of services.
Ensures that cordial relationships are maintained with patients, their families and friends, clergy, and other interested groups in the community.
Interprets the goals of the Nursing/Patient Care Services areas to the community by maintaining harmonious and effective relationships with the education system, volunteer groups, agencies, and the community.
Participates in policy decisions that affect Nursing/Patient Care Services in the hospital.
Participates in the Administrative Counsel, Board of Trustee, and Medical Staff Meetings.
Responsible for the implementation, monitoring and evaluation of performance improvement and CQI.
Assures Nursing Leadership support for staff by always maintaining a Nursing Administration Call rotation.
Participates in Administrator on Call rotation with senior administrative leaders.
Responsible for supervising nurses and nurse managers, facilitating the design and implementing the delivery of patient care, recommending strategies to improve services, reaching established goals, maintaining satisfactory outcomes, and contributing to profitability.
As a member of the senior management team, a CNO must be driven to achieve continuous improvement, can lead teams of varying size and levels of aptitude, act as a community leader and spokesperson for nursing and possess the necessary leadership skills required of the position.
Creating a positive, collaborative work environment.
Develops and implements objectives, policies, and procedures.
Ensures that operations comply with established standards and regulations.
Prepares and oversees business reports, including annual budgets.
Provides guidance to staff and acting as resource to colleagues.
With guidance from HR, directing personnel functions, including recruiting, hiring and retention of staff and handling disciplinary actions.
Ensures patient safety and satisfaction.
Ensures Employee Engagement.
Set clear goals and expectations; provide regular coaching, feedback, and performance reviews.
Develop talent through mentoring, training, and career development initiatives.
Promote a collaborative and engaging work environment that aligns with company values.
Manage conflict and make timely decisions to maintain team focus and performance.
Conduct regular one-on-one meetings, performance reviews, and development conversations.
Approve timecards, schedules, time-off requests, and other administrative HR functions.
Ensure compliance with company policies, labor laws, and safety regulations.
All other duties as assigned.