Chief Medical Officer

David Raines Community Health Center•Shreveport, LA

About The Position

The Chief Medical Director is a strategic leader creating a plan for aligning people, processes and values that support and further the organization’s mission. Under the administration of the Chief Executive Officer, the CMO is responsible for David Raines Community Health Centers’ compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, and accrediting bodies and serve as the organizations ultimate authority on medical issues. The CMO scopes of responsibilities include population community health, behavior health and integrated care for the underserved communities. The CMO will model behaviors consistent with the published values and the Code of Conduct of DRCHC.

Requirements

Work experience in a primary care setting with Pediatric, Adolescent, Adult and Geriatric patients
Management experience and proficiency in a clinical setting
Must be able to use protocols, guidelines and benchmarks to implement policies and develop quality improvements while utilizing best practices
Excellent organizational skills, leadership skills, and excellent verbal and written communication skills
Proficiency using EHRs systems and other computer programs
Full knowledge of the nineteen requirements of FQHCs
Must be able to effectively handle multiple tasks and priorities in order to meet deadlines and act as Clinical Lead
Six years of experience in a clinical, academic or administrative capacity required
Must have a strong community health/public health orientation; be experienced in patient care management
Current DEA and BLS certification
Must be board certified or residency trained as defined by the respective specialty board or organization
Must be licensed to practice in the State of Louisiana
Must be available to work after hours and weekends as required

Responsibilities

Compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, and accrediting bodies
Population community health
Behavior health
Integrated care for the underserved communities
Model behaviors consistent with the published values and the Code of Conduct of DRCHC
Provide direct care to patients within the Scope of Practice for which provider is licensed
Provide direct care to clients/patients to support medical needs of the target population
Manage patient care under Best Practices, Uniform Data System recommendations, and as prescribed to maintain accreditation
Identify and prioritize medical decision making with a fiscally minded approach to care
Complete thorough documentation of visits and medical orders to support billing charges
Complete billing components of visit to optimize revenue within dictated times frames
Participates in webinars, conferences and meetings relative to assigned program and Primary Care
Report to funders as directed in reports, emails or teleconferences as Chief Medical Officer
Support Credentialing and Privileging decision making of medical providers and allied health professionals and participates as a liaison to the DRCHC Health Center’s Board of Directors
Participate in agency Quality Improvement/ Quality Assurance program to meet Clinical Measures requirements for accreditation
Oversees development of Best Practices initiated by Quality Improvement/ Quality Assurance programming
Participates in Operations, Management, Providers meetings for the Agency
Works with the CEO in coordinating clinical/administrative issues
Develops principles of practice for the medical department
Participates in the credentialing of the medical staff
Develops and updates the center’s OSHA compliance program
Serves as a Laboratory Director for in-house lab testing
Supervises in clinical triage of patients
Initiates staff, as well as patient education
Participates in the recruitment/retention of the medical staff
Chairs the Performance Improvement Committee
Helps to develop the Health Center’s Health Care Plans
Acts as a leader of patient advocacy
Develops the on-call scheduling of physicians
Develops Health Care protocol for the Medical Staff
Attends Board meetings and provides clinical input
Provides after-hours emergency and hospital care on a rotating basis with other staff Physicians
Provides direct medical care to clinic patients, including examination, diagnosis and treatment according to established policy and protocol
Provides in-patient care via local hospital
Accepts emergency calls as scheduled or as necessary
Meets with other members of the staff and participates in the planning and implementation of health service improvements
Frequent contact is maintained with the Medical Director to whom he/she is responsible
Performance is evaluated in terms of patient care quality, by conference, and by observation
Serves on the health services program committee to review program activities
Reviews labs and recalls cases with abnormal labs
Calls patients at home to follow up on cases
Takes after hour calls once or twice per month
Provides after hours emergency and hospital care on a rotating basis with other staff Physicians
Help to develop, lead and perpetuate the organization’s strategy and mission; help to ensure activities are value-added and aligned with community need
Lead and direct the development, implementation, and monitoring of quality medical care and ancillary services, programs and initiatives. Ensure that the delivery of all health care meets or exceeds:
The needs and satisfaction of patients served
All organizational and professional standards
All clinical outcomes and related expectations
All productivity standards, goals, and expectations
All financial metrics associated with the efficient, cost-effective delivery of health care services
Champion the organization’s quality improvement initiatives. Ensure metrics for clinical outcomes are consistently reviewed and the organization is provided clear guidance and direction affecting ongoing improvements in the quality of care. Focus will ensure improving patient experience, reducing expenditures and improving health outcomes as well as working toward patient-centered medical home recognition. The organization will continue to work toward and embrace future focused value-based payment methodology
Provide leadership and direction related to clinical collaboratives, studies, programs, or research related initiatives that improve the lives of our patients as well as the communities in which they live
Manage all functional areas within budgeted guidelines
Personally provide care to patients, as feasible (following established standards of DRCHC’s staff physicians). Directly influence improvements in patient well-being through accurate and timely diagnosis and delivery of relevant, high quality medical care. Ensure the delivery of competent, accurate medical care and treatment to all patients as assigned
Ensure all medical staff members are properly contracted, qualified, directed, and motivated to provide high quality services and care to patients
Ensure all patient records and related documentation are maintained current and consistent with best practices in the health care field, as well as within all relevant laws and regulations. Ensure the organization meets or exceeds all governmental, regulatory and accreditation standards in all areas of day-to-day operations
Provide advice and counsel to all clinical personnel on matters related to clinical care, patient grievances and related issues. Minimize risk and exposures to the organization by monitoring trends, managing issues, coaching staff, and ensuring compliance with all clinical protocols and QA guidelines
Manage and ensure favorable relationship within the organization’s leadership team. Provide leadership, insights, solutions, and support to all other functions with the organization
Manage and ensure favorable, collaborative relationships within and among all clinical staff. Establish effective communication between leadership and clinical staff. Develop a culture of health care professionals open and willing to accept an integrated approach to the delivery of services
Manage and ensure favorable relationships with federal partners (HRSA [BPHC and HAB] and CDC), local and state health departments, as well as other accreditation and related resources vital to the organization’s continued success
Establish positive working relationships with area hospitals, clinics, medical providers and specialists, regulatory