Chief Lending Officer

SkyOne Federal Credit Union • Hawthorne, CA

5d • Onsite

About The Position

Join SkyOne Federal Credit Union as our Chief Lending Officer in Hawthorne, CA, where your expertise will directly impact the lives of our members through innovative lending solutions. This onsite role offers a unique opportunity to lead a passionate team dedicated to delivering exceptional financial services tailored to personalize our members' experiences. You'll have the chance to drive strategic initiatives, fostering accountability and integrity while pushing the boundaries of traditional lending practices. This position allows you to shape the future trajectory of our lending operations, promoting respect and collaboration within our vibrant culture. If you thrive in a performance-driven environment and want to make a tangible difference in the community, this is the perfect opportunity for you. Your leadership could help us fulfill our vision of enriching members' lives through convenient, member-focused solutions. Your role as a Chief Lending Officer As the Chief Lending Officer at SkyOne Federal Credit Union, you will be at the helm of the Lending division, where your leadership will ensure the delivery of exceptional member service that aligns with our high-quality standards. You will play a critical role in implementing, monitoring, and evaluating the division's goals, while also tracking all incentive programs to motivate and enhance team performance. Your expertise will be essential in developing, reviewing, and administering policies and procedures to ensure compliance and that internal controls remain robust throughout the Lending Division. This position presents a unique opportunity to influence operational efficiency and member satisfaction while fostering an innovative and accountable culture dedicated to helping our members achieve their financial goals.

Requirements

• Strong leadership abilities are critical for overseeing management staff, providing timely direction, and evaluating employee performance to bolster team effectiveness.
• Proficiency in financial analysis and budget management will allow you to monitor the cost efficiency of division activities and evaluate the impact of strategic initiatives on the overall Credit Union objectives.
• A deep understanding of regulatory compliance, including familiarity with Regulations B, Z, SCC, Fair Housing Act, and ECOA, is vital to ensure adherence to state and federal laws within the lending landscape.
• Your expertise in developing training programs and fostering a sales and service culture will enhance member service standards across the division.
• Strong communication skills will facilitate ongoing interdepartmental collaboration, ensuring the successful implementation of new programs and systems while maintaining high-quality service.
• Your ability to analyze loan requests accurately and manage internal controls will be instrumental in achieving the Credit Union's lending goals.
• Bachelor's degree in business related field preferred.
• Minimum of five years management experience.
• Must have knowledge and experience in sales management, including selling techniques, training, motivating and coaching.
• Strong strategic planning and organizational skills.
• Well-developed time management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to exercise discretion and independent judgment.
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Position requires demonstrated poise, tact, and diplomacy.
• Proficient knowledge of Microsoft Office application (Word, Excel, PowerPoint).
• A superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.
• Thorough knowledge of mortgage lending policies, procedures, rules, and regulations.
• Must be able to be registered and obtain a unique identification number as a mortgage loan officer (MLO) on the NMLS list.

Responsibilities

• Ensure the delivery of exceptional member service that aligns with our high-quality standards.
• Implementing, monitoring, and evaluating the division's goals
• Tracking all incentive programs to motivate and enhance team performance.
• Developing, reviewing, and administering policies and procedures to ensure compliance and that internal controls remain robust throughout the Lending Division.
• Influence operational efficiency and member satisfaction while fostering an innovative and accountable culture dedicated to helping our members achieve their financial goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees