Chief Human Services Policy and Systems Specialist

State of careers Rhode Island • Providence, RI

2d

About The Position

GENERAL STATEMENT OF DUTIES: To plan, organize and direct the analysis of human service federal regulations; to use such analysis to translate federal regulations into state human service policies, procedures and systems; and to do related work as required. SUPERVISION RECEIVED: Works under the general direction of a superior with wide latitude for the exercise of independent judgement; work is reviewed through conferences and reports and results obtained. SUPERVISION EXERCISED: Plans, directs, coordinates and reviews the work of a technical and clerical staff engaged in providing various human service technical analyses. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To assist the supervisor in human service systems analysis in supervising the work of a staff engaged in developing systems, policies and procedures to comply with various human service federal and state regulations. To develop human service programs intended to foster the improved delivery of services by the Department of Human Services. To assist in the validation of computer programs used to implement human service policies. To develop routines for use as standards for recurring manual and/or computerized operations. To supervise the preparation of operating instructions for electronic file maintenance. To maintain a constant awareness of federal and state legislation having an impact on poverty and human service programs and activities. To work directly with federal agencies in the implementation of pertinent statutes. To supervise the development and maintenance of policies and procedures maintained in electronic files. To develop and implement written regulations which conform Department of Human Service policies to state and federal requirements. To administer direct service programs and/or training programs. To do related work as required.

Requirements

• A thorough knowledge of federal and state laws and regulations relating to the initiation and implementation of human service programs and systems
• A thorough knowledge of state, federal, local and private resources dealing with various human service problems
• A working knowledge of the principles, practices and techniques of developing informational programs and human service oriented systems
• A thorough knowledge of the use of electronic file maintenance
• A thorough knowledge of the principles and practices of human service systems
• The ability to perform the most complex and difficult technical procedures in all systems related to the delivery of Department of Human Services
• The ability to plan, direct, supervise and review the work of a technical and clerical staff engaged in providing human services and in delivering human service systems
• The ability to develop systems and procedures to meet various human service needs
• The ability to prepare clear and concise reports containing findings, analyses, conclusions and recommendations
• The ability to establish and maintain effective working relationships with superiors, associates, and federal, state, local and private agencies and organizations
• Graduation from a college of recognized standing
• Employment in a highly responsible position in human service system design and policy formulation and performing complex technical, analytical, evaluative and liaison work in human services
• Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Nice To Haves

• Bachelor's degree in public health, Nursing, Health Administration, or a related field (or equivalent experience)
• At least 2 years of experience in vaccine operations, community health programs, or clinical oversight, including supervisory experience preferred.
• Knowledge of vaccine administration guidelines, infection control practices, and health equity principles.
• Strong organizational skills and the ability to manage multiple sites and competing priorities.
• Excellent communication and interpersonal skills to build rapport with staff, partners, and community members.
• Valid driver's license and ability to travel to provider offices throughout the region.
• Experience working in emergency response, immunization campaigns, or mass vaccination clinics.
• Familiarity with the RI Child and Adult Immunization Registry (RICAIR) and electronic health records (EHRs).
• Bilingual or multilingual skills is preferred.

Responsibilities

• Assist the supervisor in human service systems analysis in supervising the work of a staff engaged in developing systems, policies and procedures to comply with various human service federal and state regulations.
• Develop human service programs intended to foster the improved delivery of services by the Department of Human Services.
• Assist in the validation of computer programs used to implement human service policies.
• Develop routines for use as standards for recurring manual and/or computerized operations.
• Supervise the preparation of operating instructions for electronic file maintenance.
• Maintain a constant awareness of federal and state legislation having an impact on poverty and human service programs and activities.
• Work directly with federal agencies in the implementation of pertinent statutes.
• Supervise the development and maintenance of policies and procedures maintained in electronic files.
• Develop and implement written regulations which conform Department of Human Service policies to state and federal requirements.
• Administer direct service programs and/or training programs.

Benefits

• For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
• Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees.
• Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit.
• Accordingly, any employee hired after this date will be required to participate in the direct deposit system.
• At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level