Chief Human Resource Officer (CHRO)

HAMILTON HEALTH CENTER INC•Harrisburg, PA

31d

About The Position

The Chief Human Resources Officer (CHRO) is responsible for developing, leading, and overseeing comprehensive human resources services and programs at Hamilton Health Center (HHC). Reporting directly to the Chief Executive Officer, the CHRO provides strategic and operational leadership across all HR functions, including compensation and benefits, employee relations, professional development, policy and Employee Handbook administration, provider and leadership recruitment, credentialing for non-billing matters, record keeping, compliance reporting, and special program development. This role ensures that provider and staff operations meet Federally Qualified Health Center (FQHC) standards while supporting organizational goals, strategic growth, and workforce effectiveness.

Requirements

Qualified candidates must hold a Bachelor’s or Master’s Degree in Human Resources or a related field
Have a minimum of five years of progressive human resources experience, preferably in a senior generalist or leadership capacity.

Nice To Haves

Professional HR certification is preferred.
Experience in healthcare, nonprofit, or FQHC settings is strongly preferred.

Responsibilities

Oversee the employment process and provide administrative approval for hiring; lead clinician, physician, and management recruitment initiatives.
Develop, maintain, interpret, and enforce human resources policies and serve as author and steward of the Employee Handbook.
Provide coaching and guidance to management and supervisors regarding performance management and employee relations matters.
Maintain in-depth knowledge of employment and labor laws to reduce legal risk and ensure regulatory compliance.
Develop, administer, and oversee agency wage and salary plans, including Fair Labor Standards Act (FLSA) compliance; analyze and recommend compensation changes as needed.
Coordinate and implement annual compensation review processes across organizational entities and fiscal cycles.
Coordinate the development, review, and maintenance of job descriptions.
Evaluate and recommend changes to employee benefit plans and oversee day-to-day benefits administration in compliance with applicable laws.
Hire, supervise, evaluate, and develop HR staff to ensure effective delivery of human resources services; administer corrective action as necessary.
Serve as a member of the management team, advising on short-term and long-range planning aligned with Hamilton’s strategic goals and growth objectives.
Oversee Workers’ Compensation programs and facilitate the Return to Work process.
Direct unemployment and leave of absence processes to minimize organizational exposure.
Report on human resources matters to the Hamilton Board of Directors upon request.
Develop and facilitate training programs for managers, supervisors, and staff addressing workplace performance and compliance issues.
Serve as a consultant to leadership on advanced corrective action and performance matters; assist employees with the complaint process and conduct formal workplace investigations, as appropriate.
Act as the primary point of contact for HR-related legal activity, including PHRC, EEOC, unemployment, and Workers’ Compensation matters.
Oversee preparation and maintenance of the Affirmative Action Plan.
Oversee preparation and submission of all required federal reports (e.g., EEO-1, VETS-100, Form 5500, non-discrimination testing).
Ensure compliance with Joint Commission Human Resources standards and maintain continuous survey readiness, including Medicare surveys.
Oversee retirement programs for current and former employees.
Oversee health and welfare benefit programs, working with external vendors to ensure effective administration and cost efficiency.
Maintain current knowledge of employment laws, labor regulations, visa matters, and industry best practices to minimize organizational risk.
Conduct full-cycle recruitment for leadership and provider roles, including J-1/H-1B coordination and HR credentialing and re-credentialing oversight.
Develop, review, and update human resources materials, including policies, procedures, and the Employee Handbook; submit updates annually for Board approval.
Provide guidance to ensure appropriate documentation is completed in accordance with HHC policies and federal and state regulations.
Serve as staff liaison to the Personnel Committee of the Board of Directors, keeping the committee informed of key HR matters.
Perform other related duties as required.