Chief Growth & Strategy Officer

Location3 Media

25d•$200,000•Remote

About The Position

The Chief Growth & Strategy Officer is an executive leadership role responsible for driving sustainable revenue growth by aligning digital strategy, client development, sales, marketing, and client success under a unified commercial vision. This role owns the entire client revenue lifecycle—from acquisition through retention—while ensuring Location3's digital capabilities and service offerings remain competitive and differentiated in the franchise marketing space. The CGSO serves as the primary architect of the company's go-to-market strategy and revenue engine, translating market opportunity into measurable growth outcomes. In addition, the right candidate will embody our company values: WE LOVE NEW IDEAS - Curiosity is in our DNA WE ARE IN IT TOGETHER - Be a person people count on WE ARE PROBLEM SOLVERS - THinking critically to bring solutions to the table WE DO THE RIGHT THING - Make choices everyone can stand behind

Requirements

12+ years of progressive experience in digital marketing, agency leadership, or commercial roles
5+ years in senior leadership with direct P&L or revenue accountability
Proven track record of scaling revenue in a professional services or agency environment
Deep expertise in digital marketing disciplines (SEO, paid media, analytics, marketing technology)
Experience selling to and servicing franchise or multi-location businesses (strongly preferred)
History of building and leading high-performing commercial teams
Strategic thinker with the ability to translate vision into executable plans
Strong financial acumen including forecasting, pricing strategy, and margin management
Exceptional relationship builder with demonstrated success at the C-suite level
Data-driven decision maker comfortable with analytics and performance metrics
Compelling communicator and presenter; comfortable as an external spokesperson
Collaborative leader who breaks down silos and aligns cross-functional teams
Adaptable and resilient in fast-paced, evolving environments
Bachelor's degree required; MBA or advanced degree preferred

Responsibilities

Own company-wide revenue targets and develop the strategic roadmap to achieve them
Design and execute multi-year growth plans with clear milestones tied to revenue, margin, and client count objectives
Build and refine revenue forecasting models and pipeline management processes
Establish pricing strategies and packaging frameworks that maximize client value and profitability
Identify and pursue new revenue streams, service expansions, and vertical market opportunities
Define and evolve Location3's digital marketing methodology and competitive differentiation
Monitor emerging trends in local SEO, paid media, franchise marketing, and marketing technology to inform service development
Ensure the agency's capabilities remain ahead of client needs and market demands
Translate complex digital strategies into compelling value propositions for franchise decision-makers
Represent Location3 as a thought leader at industry events, conferences, and in trade publications
Lead business development strategy targeting franchise brands and multi-location businesses
Build and maintain C-level relationships with prospective and existing clients
Oversee the sales process from lead generation through proposal development and close
Develop strategic partnerships with complementary service providers, technology vendors, and industry associations
Create and refine the agency's pitch strategy and new business materials
Own client retention metrics and develop strategies to maximize lifetime value
Ensure alignment between client expectations and service delivery across all pods
Establish client health scoring and early warning systems for at-risk accounts
Lead strategic account reviews with key clients to identify expansion opportunities
Champion a client-centric culture across all revenue-generating functions
Build, lead, and mentor high-performing teams across sales, marketing, and client strategy
Foster collaboration and alignment between commercial functions and delivery teams
Establish clear KPIs, performance metrics, and accountability frameworks
Recruit and develop senior talent to support growth objectives
Create career pathways and professional development opportunities for commercial team members
Partner with operations leadership to ensure service delivery supports growth commitments
Collaborate with finance on forecasting, margin analysis, and investment decisions
Work with the CEO and leadership team on strategic planning and organizational development
Ensure marketing, sales, and client success functions operate as an integrated revenue engine
Drive data-informed decision-making through dashboards, reporting, and analytics