Chief Executive Merchant

Floor & Decor • Montgomery, AL

19d

About The Position

PURPOSE At Floor & Decor, Store Managers/CEMs own the box, run the box and get to create the playbook that drives business success. The Store Manager/CEM serves as the leader of a specialty big box retail store that sells hard surface flooring and related accessories. The Store Manager/CEM is responsible for developing and leading a high-performing team to drive retail sales and achieve competitive results in a highly complex store. The Store Manager/CEM is responsible for providing strong leadership to the store team and executing solid sales generation and operational strategies while ensuring customer satisfaction, maximum productivity and profitability, proper inventory control and compliance with company procedures. ESSENTIAL RESPONSIBILITIES Oversee retail store operations and store management teams to ensure sales goals are met and exceeded. Create and maintain successful partnerships with store, regional and Store Support Center associates. Use our CARE model to help associates create an environment that is friendly, helpful, knowledgeable and efficient for customers. Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods. Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates. Create practices to decrease associate turnover. Communicate performance standards and hold team members accountable for achieving standards. Provide regular coaching, feedback and performance discussions with associates. Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained. Ensure compliance of payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems.

Requirements

• 3 - 5 years of management experience leading a big box retail store required.
• Must possess excellent customer service skills and a creative merchant first mindset.
• Proven ability to lead a large team and direct operations at all levels in a high volume, highly complex store.
• Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management and managing profit and loss (P&L).
• Demonstrated experience recruiting, selecting, hiring, onboarding, developing and coaching a high performing retail sales and operations team.
• Excellent communication, analytical, planning, organization, time management, follow up and delegation skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Must work well under pressure.
• Must be available to work retail hours as necessary and open and/or close the store in an effective manner.
• Regular attendance and a full-time commitment are essential functions of the job.

Responsibilities

• Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
• Create and maintain successful partnerships with store, regional and Store Support Center associates.
• Use our CARE model to help associates create an environment that is friendly, helpful, knowledgeable and efficient for customers.
• Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods.
• Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates.
• Create practices to decrease associate turnover.
• Communicate performance standards and hold team members accountable for achieving standards.
• Provide regular coaching, feedback and performance discussions with associates.
• Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained.
• Ensure compliance of payroll and business planning processes.
• Monitor, maintain and follow company policies; support company expectations and systems.

Benefits

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed