Chief Engineer (Commercial)

National Cranshaw Payroll Service Company • Burlington, MA

4d • $130 - $150

About The Position

Chief Engineer – Burlington, MA The Opportunity: National Development (ND) seeks a Chief Engineer to lead our engineering team. You will directly supervise, guide, and coordinate team members for over a million square feet of office and retail space in Burlington, Massachusetts. Reporting to Property Management, you set technical direction, oversee maintenance and engineering, and ensure excellent service for tenants and owners. You must be highly skilled in general maintenance, lead a hands-on team, and work closely with property management to support tenant satisfaction and operational excellence. As a Chief Engineer, your primary responsibilities include, but are not limited to: Set and communicate engineering strategy, vision, and roadmap for the portfolio with asset and property management, providing expert advice on operational risk, capital planning, and asset management. Lead, directly supervise, mentor, and develop a high-performing team of engineers and service providers, setting clear expectations and facilitating communication within the team. Oversee and optimize property maintenance, building systems, and vendor management operations. Ensure safety, compliance, and operational excellence. Develop and implement preventive maintenance and sustainability programs across the portfolio. Maintain standards for documentation, inspections, and work order resolution. Track and improve energy efficiency by overseeing the Energy Star Portfolio Manager and utilization of Measurabl, or comparable ESG data platform. Act as the primary escalation point for emergencies, major system overhauls, and strategic operational decisions. Collaborate closely with property management and other business units to ensure alignment with ND’s business objectives and tenant satisfaction. Keep the Senior Property Manager advised of all matters incidental to the operational status, major projects, and casualties to all systems. Manage emergencies and promptly address urgent work orders, including on-call duties. Deliver exceptional customer service and act professionally with tenants and team members. Foster a culture of exceptional customer service, sustainability, and corporate social responsibility (CSR) in all engineering operations. You Create Value by: Being dedicated to our Tenants and Owners – working to exceed their expectations, resolve any building-related issues, and strive to create an extraordinary experience. Being dedicated to ND – proactively manage issues, maintain a positive attitude and proudly represent ND’s professionalism and our culture of sustainability and corporate social responsibility (CSR). Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade.”

Requirements

• Proven senior-level experience leading engineering teams, ideally in commercial real estate.
• Expertise in HVAC, building maintenance, and engineering best practices with a strong knowledge of Massachusetts building codes, safety, and environmental regulations.
• Demonstrated history of developing high-performing teams and implementing process improvements.
• Ability to analyze complex technical problems, manage capital projects, and drive operational efficiencies.
• Proficient in reading and interpreting technical manuals, blueprints, and schematics.
• Experience with building management systems, experience with Angus a plus.
• Exceptional communication, leadership, and organizational skills; able to interact effectively with tenants, owners, vendors, and executive leadership.
• Commitment to customer service and a culture of safety, sustainability, and professional growth.
• Attention to detail and commitment to delivering high-quality work.
• Physical ability to perform manual tasks and lift heavy equipment.
• Valid REAL ID driver's license and clean driving record.

Responsibilities

• Set and communicate engineering strategy, vision, and roadmap for the portfolio with asset and property management, providing expert advice on operational risk, capital planning, and asset management.
• Lead, directly supervise, mentor, and develop a high-performing team of engineers and service providers, setting clear expectations and facilitating communication within the team.
• Oversee and optimize property maintenance, building systems, and vendor management operations.
• Ensure safety, compliance, and operational excellence.
• Develop and implement preventive maintenance and sustainability programs across the portfolio.
• Maintain standards for documentation, inspections, and work order resolution.
• Track and improve energy efficiency by overseeing the Energy Star Portfolio Manager and utilization of Measurabl, or comparable ESG data platform.
• Act as the primary escalation point for emergencies, major system overhauls, and strategic operational decisions.
• Collaborate closely with property management and other business units to ensure alignment with ND’s business objectives and tenant satisfaction.
• Keep the Senior Property Manager advised of all matters incidental to the operational status, major projects, and casualties to all systems.
• Manage emergencies and promptly address urgent work orders, including on-call duties.
• Deliver exceptional customer service and act professionally with tenants and team members.
• Foster a culture of exceptional customer service, sustainability, and corporate social responsibility (CSR) in all engineering operations.

Benefits

• Affordable Health, Dental and Vision Plans to ensure you and any dependents are well cared for.
• Flexible Spending Plans (Medical & Dependent Care)
• Life Insurance and LTD to protect you and your loved ones.
• Employee Assistance Program, offering access to various life management resources, including confidential support for your mental health and wellbeing.
• Employee Wellness Incentives to keep you active and informed.
• Company-matched 401K to help you build a secure financial future.
• Tuition Reimbursement Program to support you in continued learning and professional growth.
• Paid Time-off to promote optimal work life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed