Chemistry Lab Operations Manager

Mars • Spring Hill, TN

7d • Onsite

About The Position

The Chemistry Lab Operation Manager will ensure optimal functioning of the laboratory analysis by optimizing resources allocated (material, human, energy, financial) to deliver accurate and reliable results in a predefined time. This position responds to the analysis demands within North America. Lead, manage, engage, develop and empower direct reports.

Requirements

• PHD, Degree or diploma in a science-based program or equivalent level of experience (≥ 5 years’ experience of managing people in a laboratory environment)
• Experience with laboratory techniques (Critical)
• Ensure the validity of results of analysis (Critical)
• ≥5 years of work experience in an ISO 17025 accredited laboratory (ideally) or in a science-based industry
• Ability to work under pressure, manage and analyze unexpected situations
• Excellent communication
• Analytical and problem-solving skills
• Microsoft Office/Excel proficiency required (Excel as priority)
• Demonstrated Project management skills

Nice To Haves

• Experience in people management would be an asset
• Knowledge of food safety and nutrition an asset

Responsibilities

• Ensure coherence and oversee daily operations within the laboratory Schedule management
• Develop direct reports Personnel administration (holidays, recruitment, etc.)
• Ensure customer satisfaction through reliability and timely results.
• Support corrective action, preventive action, and continuous improvement (CAPA) programs in collaboration with TNT management team
• Coordinate daily scheduling/ meetings to prioritize analysis flow
• Perform regular performance reviews and help with career planning for direct reports Validating internal and external results
• Ensuring the competence and empowerment of analysts
• Ensure sufficient coverage for analysis and encourage cross training to ensure zero down time
• Participating in the validation of analytical methods pertaining to the lab unit
• Monitoring control charts Ensuring the implementation of preventative maintenance of equipment within laboratory unit
• Enforce the importance of respecting quality, health and safety, and environmental requirements of the lab and site
• Follow KPI’s and generate progress plans Delivering true, accurate results in a timely manner and managing emergencies by constantly adapting resources within the laboratory unit
• Provides technical advice for analysis Monitor and handle non-conformance, corrective/preventative actions, and derogations pertaining to laboratory Monitor and handle customer complaints when reliability of results are questioned for the laboratory
• Support the QMP & SAFETY Coordinator in the preparation of management reviews, as well as participate and represent the laboratory unit during the management review
• Conduct team weekly/Daily meeting
• Participate in Business partnership meetings
• Follow quality, health and safety, and environmental requirements of the lab and site Work as a team player, including open and honest communication
• Respect the Mars 5 Principles and the Ethics and Compliance at Mars policy (i.e. conflicts of interest and confidentiality)
• Must be able to travel as needed
• Other duties as assigned by Line Manager

Benefits

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees