Chemistry Lab Operations Manager

Mars

7d•Onsite

About The Position

The Chemistry Lab Operation Manager will ensure optimal functioning of the laboratory analysis by optimizing resources allocated (material, human, energy, financial) to deliver accurate and reliable results in a predefined time. This position responds to the analysis demands within North America. Lead, manage, engage, develop and empower direct reports. What are we looking for? Education and Professional Qualification -PHD, Degree or diploma in a science-based program or equivalent level of experience (≥ 5 years’ experience of managing people in a laboratory environment) Knowledge/Experience o Experience with laboratory techniques (Critical) -Ensure the validity of results of analysis (Critical) -Experience in people management would be an asset -≥5 years of work experience in an ISO 17025 accredited laboratory (ideally) or in a science-based industry -Ability to work under pressure, manage and analyze unexpected situations -Knowledge of food safety and nutrition an asset -Excellent communication -Analytical and problem-solving skills -Microsoft Office/Excel proficiency required (Excel as priority) -Demonstrated Project management skills What will be your key responsibilities? -Ensure coherence and oversee daily operations within the laboratory Schedule management -Develop direct reports Personnel administration (holidays, recruitment, etc.) -Ensure customer satisfaction through reliability and timely results. -Support corrective action, preventive action, and continuous improvement (CAPA) programs in collaboration with TNT management team -Coordinate daily scheduling/ meetings to prioritize analysis flow -Perform regular performance reviews and help with career planning for direct reports Validating internal and external results -Ensuring the competence and empowerment of analysts -Ensure sufficient coverage for analysis and encourage cross training to ensure zero down time -Participating in the validation of analytical methods pertaining to the lab unit -Monitoring control charts Ensuring the implementation of preventative maintenance of equipment within laboratory unit -Enforce the importance of respecting quality, health and safety, and environmental requirements of the lab and site -Follow KPI’s and generate progress plans Delivering true, accurate results in a timely manner and managing emergencies by constantly adapting resources within the laboratory unit -Provides technical advice for analysis Monitor and handle non-conformance, corrective/preventative actions, and derogations pertaining to laboratory Monitor and handle customer complaints when reliability of results are questioned for the laboratory -Support the QMP & SAFETY Coordinator in the preparation of management reviews, as well as participate and represent the laboratory unit during the management review -Conduct team weekly/Daily meeting -Participate in Business partnership meetings -Follow quality, health and safety, and environmental requirements of the lab and site Work as a team player, including open and honest communication -Respect the Mars 5 Principles and the Ethics and Compliance at Mars policy (i.e. conflicts of interest and confidentiality) -Must be able to travel as needed -Other duties as assigned by Line Manager What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #LI-ONSITE #LI-KR5 Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.

Requirements

PHD, Degree or diploma in a science-based program or equivalent level of experience (≥ 5 years’ experience of managing people in a laboratory environment)
Experience with laboratory techniques (Critical)
Ensure the validity of results of analysis (Critical)
≥5 years of work experience in an ISO 17025 accredited laboratory (ideally) or in a science-based industry
Ability to work under pressure, manage and analyze unexpected situations
Excellent communication
Analytical and problem-solving skills
Microsoft Office/Excel proficiency required (Excel as priority)
Demonstrated Project management skills

Nice To Haves

Experience in people management would be an asset
Knowledge of food safety and nutrition an asset

Responsibilities

Ensure coherence and oversee daily operations within the laboratory Schedule management
Develop direct reports Personnel administration (holidays, recruitment, etc.)
Ensure customer satisfaction through reliability and timely results.
Support corrective action, preventive action, and continuous improvement (CAPA) programs in collaboration with TNT management team
Coordinate daily scheduling/ meetings to prioritize analysis flow
Perform regular performance reviews and help with career planning for direct reports Validating internal and external results
Ensuring the competence and empowerment of analysts
Ensure sufficient coverage for analysis and encourage cross training to ensure zero down time
Participating in the validation of analytical methods pertaining to the lab unit
Monitoring control charts Ensuring the implementation of preventative maintenance of equipment within laboratory unit
Enforce the importance of respecting quality, health and safety, and environmental requirements of the lab and site
Follow KPI’s and generate progress plans Delivering true, accurate results in a timely manner and managing emergencies by constantly adapting resources within the laboratory unit
Provides technical advice for analysis Monitor and handle non-conformance, corrective/preventative actions, and derogations pertaining to laboratory Monitor and handle customer complaints when reliability of results are questioned for the laboratory
Support the QMP & SAFETY Coordinator in the preparation of management reviews, as well as participate and represent the laboratory unit during the management review
Conduct team weekly/Daily meeting
Participate in Business partnership meetings
Follow quality, health and safety, and environmental requirements of the lab and site Work as a team player, including open and honest communication
Respect the Mars 5 Principles and the Ethics and Compliance at Mars policy (i.e. conflicts of interest and confidentiality)
Must be able to travel as needed
Other duties as assigned by Line Manager

Benefits

Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

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