Cheese & Coffee Manager (Full Time, Flexible Schedule)

Adams Fairacre Farms, Inc.•Wallkill, NY

2d•$24 - $28

About The Position

Adams Employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects Adams’ commitment to providing quality products that define our brand. For the Cheese & Coffee Manager, this means leading the Cheese & Coffee department and promoting the values and standards of Adams Fairacre Farms and it’s dedication to the unique customer experience.

Requirements

Decision making skills on behalf of the Cheese & Coffee Department
Full knowledge of the operations of the department along with 5 years of Cheese & Coffee experience & 3-5 years of managerial experience
Cheese & Coffee professional leadership experience
Awareness and driving support office initiatives
Windows programs and communication tools
Work collaboratively, communicate, and lead a team of co-workers alongside store management
Ability to demonstrate, encourage, and set the example of Adams’ culture and values
Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
Experience gained through growth and leadership within Adams may also be considered, provided the candidate can demonstrate proven ability to lead teams, support daily Cheese & Coffee operations, and uphold Adams’ standards for quality and service.

Responsibilities

Ensure outstanding customer service by greeting shoppers, offering product knowledge, and maintaining a friendly, helpful environment.
Achieve profit margin, payroll, and expense goals while minimizing shrink, waste, and attrition.
Maintain proper stock levels, ensure product freshness and quality, and set pricing for sale and non-sale items.
Order products, check deliveries for quality, and write transfers for inter-store shipments.
Schedule, supervise, and train staff; develop an assistant and ensure schedule coverage during peak hours.
Train and support new and existing Cheese and Coffee associates to build a strong, effective team.
Monitor safety and ensure compliance with labor, sanitation, and pricing laws and the Adams Safety Handbook.
Educate employees on product handling, rotation, display standards, and store procedures.
Address employee performance through evaluations, private correction when needed, and recognition for a job well done.
Handle unexpected issues like call-outs, conflicts, and inventory problems quickly and effectively.
Address customer complaints to ensure satisfaction and protect the store’s reputation.
Keep the department clean, organized, and visually appealing, including sales floor, counters, and prep areas.
Schedule staff based on availability and ensure payroll is accurate to support operations and budget goals.
Conduct interviews, handle disciplinary discussions, and help employees grow by setting clear goals that align with company objectives.
Communicate regularly with team and management, attend meetings, and respond to emails promptly.
Foster a positive work culture by setting a professional tone, encouraging morale, and giving regular praise.
Support store-wide cooperation by collaborating with other department managers to ensure smooth operations.
Manage inventory and purchasing to meet customer needs and reduce waste.
Review department reports to track performance and support decision-making.
Check in with each team member during overlapping shifts to ensure clear communication and address any concerns.
Keep accurate and organized records to support smooth operations and compliance.
Support store management with daily operations and overall store goals.
Help with all department tasks to keep operations running smoothly