Welcome Center OPC - Check In Agent

Discover Branson • Branson, MO

16d • Onsite

About The Position

Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC (Outside Public Contact) at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service. This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you.

Requirements

• Experience in sales, tourism, OPC, or guest services preferred
• Friendly, professional communication skills (written & verbal)
• Comfortable with computers and handling multiple tasks at once
• Knowledge of Branson shows, attractions, and vacation options
• Must be available to work at least one weekend day

Nice To Haves

• "On-call" availability is a plus
• Driven, goal-oriented, and ready to succeed

Responsibilities

• Welcome and check in guests at the Visitor's Center
• Book qualified tours for timeshare/travel club promotions
• Rehash and confirm your tour reservations
• Sell attraction tickets, shows, hotels, and vacation add-ons
• Answer phones and assist guests with vacation planning
• Enter and maintain accurate guest information in the system
• Uphold high customer service standards and company policies
• Work closely with the Operations Director to ensure daily goals are met
• Maintain a positive, team-oriented environment

Benefits

• Hourly base + aggressive commission structure
• Full benefits after 60 days: Medical, Dental, Vision, Life
• 401(k) with company match after 12 months
• Special perks & discounts to local attractions and shows
• Supportive leadership and an A+ BBB-accredited team with 40+ years of success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed