Charter Sales Coordinator

Village TravelSpringfield, MO
7d$21Onsite

About The Position

Village Travel is an award winning, family-owned company that operates a large fleet of over 200 charter motorcoaches. The Company began in 1980 and has since expanded its regional footprint and continues to grow into one of the largest full-service charter and tour operations in the Midwest. We are seeking an on-site Charter Sales Coordinator for our office in Springfield, MO. This is a Full-Time position responsible for effectively conducting all charter sales from initial customer contact to the post trip follow up. The schedule is in the office Monday - Friday 8am - 5pm. Starting at $21.00/hr Is Village the right career home for you? If you are someone who likes fast-paced environments, enjoys being challenged, working in a team environment, and represent our 5 Core Values the answer may be yes! Are you AMBITIOUS, TENACIOUS, SELFLESS, METICULOUS, DEPENDABLE? Benefits package includes: Health Dental Vision Company Paid Life Insurance 401k Matching Plan Paid Time Off Paid Holidays

Requirements

  • High School Diploma or GED required.
  • Minimum of two years in previous office setting.
  • Be able to manage time and resources effectively to meet sales objectives.
  • Ability to identify and implement process improvement opportunities.
  • Must demonstrate judgement in balancing the needs of the customer with needs of the Company.
  • Strong decision-making skills.
  • Excellent verbal, written and presentation skills.
  • Strong PC skills to include the use of MS Office Products.

Nice To Haves

  • Previous experience in sales environment or similar role.

Responsibilities

  • Creates accurate charter quotes within 24 hours using estimated miles from itinerary and correct rates to ensure hours of service compliance.
  • Provide excellent customer service to new and existing customers by communicating in a professional manner and building relationships.
  • Follows up on quotes and converts to sales contracts.
  • Obtains detailed final itineraries from customers and completes timely updates/changes to charter information.
  • Sends invoices, collects and processes payment information for charters.
  • Provides administrative support for all areas of company, especially with dispatch and accounting.
  • Monitors accounts receivable and has zero outstanding balances past sixty days.
  • Records tips collected from customers and submits to accounting for driver disbursement.
  • Seeks out new motor coach business and advises GM of market changes and/or opportunities.
  • Other duties as assigned.

Benefits

  • Health
  • Dental
  • Vision
  • Company Paid Life Insurance
  • 401k Matching Plan
  • Paid Time Off
  • Paid Holidays
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