Chargeback & Recovery Specialist
About The Position
A/R specialist is responsible for verifying customers' A/R payments and validating chargebacks through substantiation of back-up documents, contracts and/or communication with internal teams as well as customers' A/P. Invalid chargebacks are to be claimed while A/R accountant clears valid ones in SAP system by issuing CM. A/R Specialist is also to analyze/investigate each customer’s performance report and chargebacks to improve the Company’s net income by closely working with internal operational/administrative teams as well as outside professionals.
Requirements
- Bachelor’s / Associate’s degree in business fields preferred
- Professional verbal and written communication skills
- High level of attention to detail with dedication to accuracy and excellent problem-solving skills
- Ability to analyze documents and resolve disputes in a timely manner
- Proficiency in MS Excel skills
- Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field
- Chargeback
- English
Responsibilities
- Validating chargebacks on A/R payments while processing the payments and managing customers' A/R
- Clearing chargebacks in SAP system by issuing a credit/debit memo
- Working with internal teams and managing outside professionals to minimize chargebacks
- Analyze and review customer’s performance report
Benefits
- Premium Medical Insurance Coverage
- 401(k) Savings Plan
- Paid Time Off (PTO) based on seniority
- Paid Holidays
- Additional Workplace Offerings (subject to change or eligibility.)
- Annual Bonus Plan
- Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
- Summer Fridays
- Complimentary Gourmet Breakfast, Lunch, and Dinner
- Relocation Support for New Hires
- Work Anniversary Recognitions
- Congratulatory & Condolence Gifts
- Employee Referral Bonus Program
- License/Certification Reimbursements
- Corporate Employee Discounts
- Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
- Commuter Support (Shuttle Bus Program and EZPass Support)
- Vehicle Perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
