Charge Entry Specialist

The US Oncology Network•Knoxville, TN

2d•Onsite

About The Position

We can’t do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 200+ employees make up the teams at our 15 different East Tennessee locations and have helped us achieve the Top Workplaces award two years running for the greater Knoxville area! As a member of the Charge Entry team, you will assist the central billing office with entering office and hospital charges as part of the revenue cycle process for Tennessee Cancer Specialists. Here's what might happen on a typical day… You are entrusted with a great deal of responsibility in this role. You and your team members oversee reviewing all daily charges for completeness and accuracy. The revenue cycle process depends on the consistent and timely completion of your job duties.

Requirements

A high school diploma or equivalent is required, but an associate’s degree in a business-related field would be even better!
A current Certified Professional Coder (CPC) certification from AAPC or AHIMA is required. If you are not currently certified, you will successfully complete the certification within one year of starting this position.
Your proficiency with computer systems and Microsoft Office (Outlook, Word, Excel, etc.) is a must.
You are located in the Knoxville area or within a commutable distance. This position is fully in-person.
Position is entry level and requires 0-3 years data entry experience.
Medical business office experience preferred.
Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment.
Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
It is necessary to view and type on computer screens for prolonged periods of time.

Nice To Haves

At least one year of prior experience in a similar position and to provide you with the background needed for this position.
Prior experience with specialty billing is strongly preferred.

Responsibilities

You and your team members oversee reviewing all daily charges for completeness and accuracy.
Your attention to detail allows you to effectively review and identify charge form errors making necessary system corrections as needed through obtaining complete information from appropriate team members.
In conversations with patients, coworkers, and other professionals, you provide exceptional customer service through communicating respectfully, thoroughly listening to all shared details and asking any appropriate questions.
Your in-depth knowledge of coding guidelines allows you to identify inconsistencies during daily review of charges and audit of encounters against scheduled patients. You also understand the importance of communicating any inconsistencies upline.
You are able to accurately post charges within 24 hours of charted encounter.
Your go-getter work ethic will have you ready to jump in and help out with any additional tasks.

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